Asset Protection Coordinator

Bass Pro Shops•Harlingen, TX

About The Position

The Asset Protection Coordinator is an hourly position reporting directly to the Market Asset Protection Manager. The role maintains and monitors asset protection, security, compliance, and safety functions within a facility. The Asset Protection team works to reduce shrink, maintain accurate inventory and compliance, and provide a safe and secure environment for employees and customers. This is accomplished through administrative report reviews, sales-floor observation and education, and monitoring compliance with safety, inventory, and shrink directives. This is a uniform-required position that spends time on the sales floor and interacts with customers. The coordinator supports training and development, investigates inventory discrepancies and potential losses, maintains physical security and merchandise-protection standards, assists with investigations and safety programs, and prepares timely, accurate reports. Travel is not an essential function and, if requested, would be less than 10%.

Requirements

High school diploma or equivalent.
Demonstrated experience conducting criminal, internal, or related investigations.
Experience using physical security systems such as CCTV and EAS.
Experience conducting quality reviews or audits.
Certifications or licenses required by the local jurisdiction, as applicable.
Regularly perform computer work, walk, stand, and lift up to 50 pounds; occasionally sit.

Nice To Haves

Associate degree or bachelor's degree in criminal justice, security management, or a related field from an accredited institution.
Previous experience in security, asset protection, and safety, or a retail inventory background.
Current AHA First Aid, CPR, and AED certification.

Responsibilities

Assist with training and continued development for Outfitters on shrink, safety, and security functions.
Cascade Asset Protection directives and initiatives to store leadership and other Outfitters as appropriate.
Provide exceptional customer service when customers or Outfitters appear to need assistance or are acting suspiciously.
Analyze cycle counts, trailer audits, known loss, vendor compliance opportunities, and exception reports to identify root causes of shrink.
Review inventory adjustments for appropriate accountability and investigate discrepancies and their potential causes.
Confirm that over- and short-shipments are investigated and resolved between the distribution center and store.
Promote commitment to asset protection programs among Outfitters and vendors.
Educate staff to ensure merchandise-protection tools are removed and merchandise is paid for at point of purchase.
Monitor and maintain physical security and merchandise-protection standards in the store.
Monitor facility property and parking areas to help ensure a safe and secure environment for Outfitters, customers, and vendors.
Conduct known-loss investigations and exception-report reviews.
Assist with investigations into criminal activity, policy violations, illicit behavior, workplace accidents, workplace violence, and operational or nefarious loss.
Monitor criminal cases, appear in court, and testify as warranted.
Conduct information-gathering and integrity interviews when assigned or authorized.
Assist in investigating irregularities in firearms protocols related to compliance or process concerns.
Ensure asset protection and security systems are maintained and working appropriately.
Assist store leadership in promoting safety programs, supporting safe work procedures, and participating on the safety committee.
Prepare detailed and accurate reports in a timely manner.
Possess or obtain certifications and licenses required by applicable law.
Perform other duties as assigned.