Asset Protection Coordinator

Bass Pro Shops•Oklahoma City, OK

About The Position

The Asset Protection Coordinator is an hourly position that reports directly to the Market Asset Protection Manager. The role maintains and monitors asset protection, security, compliance, and safety functions within a facility. The Asset Protection team works to reduce shrink, maintain accurate inventory and compliance, and provide a safe, secure environment for employees and customers. This is accomplished through administrative reviews of reports, sales-floor observation and education, and monitoring compliance with safety, inventory, and shrink directives. The position requires wearing a uniform and spending time on the sales floor interacting with customers. The coordinator works with store leadership, Outfitters, and vendors to support asset protection programs, investigate losses and discrepancies, maintain security systems and merchandise protection standards, and promote workplace safety. The role may also involve investigations, court appearances and testimony, and information-gathering or integrity interviews when assigned or authorized. Travel is not an essential function and, if requested, is less than 10%.

Requirements

  • High school diploma or equivalent.
  • Ability to obtain any certifications or licenses required by applicable law or local jurisdiction.
  • Regularly perform computer work, walk, stand, and lift up to 50 pounds.
  • Travel is not an essential function; if requested, travel would be less than 10%.

Nice To Haves

  • Associate or bachelor's degree in criminal justice, security management, or a related field from an accredited institution.
  • Previous experience in security, asset protection, or safety, or a retail inventory background.
  • Demonstrated experience conducting criminal, internal, or related investigations.
  • Experience using physical security systems such as CCTV and EAS.
  • Experience conducting quality reviews or audits.
  • Current AHA First Aid, CPR, and AED certification.

Responsibilities

  • Support training and continued development for Outfitters on shrink, safety, and security functions.
  • Communicate asset protection directives and initiatives to store leadership and other Outfitters as appropriate.
  • Provide customer service on the sales floor and engage with customers or Outfitters who may need assistance or appear suspicious.
  • Identify root causes of shrink by analyzing cycle counts, trailer audits, known loss, vendor compliance opportunities, and other exception reports.
  • Review inventory adjustments, investigate discrepancies, and ensure over- and short-shipments are investigated and resolved between the distribution center and store.
  • Promote commitment to asset protection programs among Outfitters and vendors.
  • Educate staff on merchandise protection tools and verify they are removed and products are paid for at point-of-purchase locations.
  • Monitor and maintain physical security and merchandise protection standards in the store.
  • Monitor facility property and parking areas to help maintain a safe and secure environment.
  • Conduct known-loss investigations and review exception reports.
  • Assist with investigations into criminal activity, policy violations, illicit behavior, workplace accidents, workplace violence, and operational or nefarious loss.
  • Monitor criminal cases, appear in court, and testify as warranted.
  • Conduct information-gathering and integrity interviews when assigned or authorized.
  • Assist in investigating irregularities involving firearms protocols and related compliance or process concerns.
  • Ensure asset protection and security systems are maintained and functioning appropriately.
  • Support store leadership in promoting safety programs, safe work procedures, and participation on the safety committee.
  • Prepare detailed and accurate reports in a timely manner.
  • Obtain or maintain certifications and licenses required by applicable law.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
  • Medical benefits.
  • Dental benefits.
  • Vision benefits.
  • Health Savings Account.
  • Flexible Spending Account.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Paid sick time.
  • Bass Pro Cares Fund.
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