Asset Protection Coordinator

Bass Pro Shops•Destin, FL

About The Position

The Asset Protection Coordinator is an hourly position that reports directly to the Market Asset Protection Manager. The role maintains and monitors asset protection, security, compliance, and safety functions within a facility. The Asset Protection team works to reduce shrink, maintain accurate inventory and compliance, and provide a safe and secure environment for employees and customers. This is accomplished through administrative review of reports, sales-floor observation and education, and monitoring compliance with safety, inventory, and shrink directives. This uniform-required position spends time on the sales floor and interacts with customers. It supports training and development for Outfitters, communicates asset protection directives, investigates losses and inventory discrepancies, monitors physical security and merchandise protection standards, assists with investigations, and supports facility safety programs. The role prepares accurate reports and may monitor criminal cases, appear in court, and testify when warranted. Travel is not an essential function and, if requested, would be less than 10%.

Requirements

High school diploma or equivalent.
Demonstrated experience conducting criminal, internal, or related investigations.
Experience using physical security systems such as CCTV and EAS.
Experience conducting quality reviews or audits.
Certifications or licenses required by the local jurisdiction.
Regularly perform computer work, walk, stand, and lift up to 50 pounds; occasionally sit.

Nice To Haves

Associate or bachelor's degree in criminal justice, security management, or a related field from an accredited institution.
Previous experience in security, asset protection, and safety, or a retail inventory background.
Current AHA First Aid/CPR/AED certification.

Responsibilities

Assist with training and continued development for Outfitters on shrink, safety, and security functions.
Cascade Asset Protection directives and initiatives to store leadership and other Outfitters as appropriate.
Provide customer service on the sales floor, including responding when customers or Outfitters appear to need assistance or are acting suspiciously.
Identify root causes of shrink by analyzing cycle counts, trailer audits, known loss, vendor compliance opportunities, and other exception reporting.
Review inventory adjustments for accountability and investigate discrepancies; confirm over- and short-shipments are investigated and resolved between the distribution center and store.
Encourage commitment to asset protection programs among Outfitters and vendors.
Educate staff on removing merchandise protection tools and ensuring products are paid for at point-of-purchase locations; monitor and maintain physical security and merchandise protection standards.
Monitor facility property and parking areas to help ensure a safe and secure environment for Outfitters, customers, and vendors.
Conduct known-loss investigations and review exception reports.
Assist with investigations into criminal activity, policy violations, illicit behavior, workplace accidents, workplace violence, and operational or nefarious loss.
Monitor criminal cases and appear in court and testify when warranted.
Conduct information-gathering and integrity interviews when assigned or authorized.
Assist in investigating compliance or process concerns relating to firearms protocols.
Ensure asset protection and security systems are maintained and working appropriately.
Assist store leadership with safety programs, safe work procedures, and participation on the safety committee.
Prepare detailed and accurate reports in a timely manner.
Obtain or maintain certifications and licenses required by applicable law.
Perform other duties as assigned.