Asset Protection Coordinator

Bass Pro Shops•Fort Myers, FL

About The Position

The Asset Protection Coordinator is an hourly position that reports directly to the Market Asset Protection Manager. The role maintains and monitors asset protection, security, compliance, and safety functions within a facility. The Asset Protection team works to reduce shrink, maintain accurate inventory and compliance, and provide a safe and secure environment for employees and customers through report reviews, sales-floor observation and education, and monitoring compliance with established directives. This is a uniform-required position that spends time on the sales floor and interacts with customers. The coordinator supports training and development for Outfitters, communicates asset protection directives and initiatives, identifies shrink root causes, reviews inventory adjustments, and investigates discrepancies and shipment issues. The role monitors physical security and merchandise protection standards, supports investigations and safety programs, maintains asset protection systems, and prepares timely, accurate reports. Court appearances, testimony, or information-gathering interviews may be required when warranted or authorized.

Requirements

  • High school diploma or equivalent.
  • Demonstrated experience conducting criminal, internal, or related investigations.
  • Experience using physical security systems such as CCTV and EAS.
  • Experience conducting quality reviews or audits.
  • Ability to perform computer work, walk, stand, and lift up to 50 pounds regularly; occasionally sit.
  • Ability to exercise independent judgment, analyze problems, perform needs assessments, and adapt broad guidelines to achieve desired results.
  • Must possess or be able to obtain certifications or licenses required by applicable law.

Nice To Haves

  • Associate or bachelor's degree in criminal justice, security management, or a related field from an accredited institution.
  • Previous experience in security, asset protection, and safety, or a retail inventory background.
  • Current AHA First Aid, CPR, and AED certification.
  • Travel is not an essential function; if requested, travel would be less than 10%.

Responsibilities

  • Support training and continued development for Outfitters on shrink, safety, and security functions.
  • Communicate asset protection directives and initiatives to store leadership and other Outfitters as appropriate.
  • Provide customer service to customers or Outfitters who appear to need assistance or are acting suspiciously.
  • Identify shrink root causes by analyzing cycle counts, trailer audits, known loss, vendor compliance opportunities, and exception reports.
  • Review inventory adjustments for accountability and investigate discrepancies and their potential causes.
  • Ensure over- and short-shipments are investigated and resolved between the distribution center and store.
  • Promote commitment to asset protection programs among Outfitters and vendors.
  • Educate staff on removing merchandise protection tools and ensuring products are paid for at point of purchase.
  • Monitor and maintain physical security and merchandise protection standards in the store.
  • Monitor facility property and parking areas to help maintain a safe and secure environment.
  • Conduct known-loss investigations and review exception reports.
  • Assist with investigations involving criminal activity, policy violations, illicit behavior, workplace accidents, workplace violence, and operational or nefarious loss.
  • Monitor criminal cases and appear in court and testify as warranted.
  • Conduct information-gathering and integrity interviews when assigned or authorized.
  • Assist in investigating compliance or process irregularities involving firearms protocols.
  • Ensure asset protection and security systems are maintained and working appropriately.
  • Support store leadership in promoting safety programs, safe work procedures, and participation on the safety committee.
  • Prepare detailed and accurate reports in a timely manner.
  • Obtain and maintain certifications or licenses required by applicable law.
  • Perform other duties as assigned.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
  • Medical benefits.
  • Dental benefits.
  • Vision benefits.
  • Health Savings Account.
  • Flexible Spending Account.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Paid sick time.
  • Bass Pro Cares Fund.
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