ASC AR Specialist

Midwest Vision Partners•,

1d•Remote

About The Position

The ASC AR Specialist is responsible for following up on and collecting accounts receivable, including general payer collections and denial follow-up. The role may also oversee the intake of patient calls and performs accounting, customer service, and organizational tasks that support the organization’s financial health. This is a remote position available to candidates in Illinois, Ohio, Georgia, Texas, Michigan, or Pennsylvania. The specialist follows up on outstanding claims and balances, resolves denials and credit balances, interprets explanation of benefits (EOBs), and documents account activity. The role also involves monitoring payer trends and updates, completing month-end close procedures, and adhering to HIPAA and other privacy and compliance policies. Duties may include other work assigned to support the organization’s financial health.

Requirements

High school diploma or equivalent.
Previous healthcare experience in accounts receivable management.
Ability to read various EOBs.
Familiarity with payer portals.
Knowledge of Medicare and Medicaid.
Excellent written and verbal communication skills.
Excellent computer skills, including Excel, Word, and RCM systems as needed.
Strong organizational skills, attention to detail, a strong work ethic, and demonstrated teamwork skills.
Ability to multitask and meet deadlines.

Responsibilities

Follow up on accounts receivable, including collections and denial resolution.
Contact payers directly and use payer portals.
Work in the patient account system and work queues, and use Excel documents.
Resolve credit balances.
Interpret EOBs to reconcile patient accounts, determine appropriate balances, verify credits, and take appropriate action for refunds or takebacks.
Place outgoing calls to insurance companies to resolve outstanding claims and balances.
Maintain working knowledge of Medicare, Medicaid, government, and commercial payers.
Track trends and communicate payer scenarios.
Perform month-end close procedures within the established time frame.
Communicate payer and account issues to the manager in a timely manner.
Monitor accounts for other opportunities, such as copays, deductibles, and coinsurance.
Enter clear, concise comments in the software system for tracking and documentation.
Ensure adherence to HIPAA standards and other privacy and compliance policies.
Stay knowledgeable about payer and contract updates and bulletins.
Perform other duties as assigned to support the financial health of the organization.
May oversee the intake of patient calls.