AR Specialist

Textron•Augusta, GA

11d

About The Position

Textron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and personal transportation vehicles, professional turf-care equipment, and ground support equipment. Its products are marketed under several brands and used in settings ranging from golf courses and factories to airports, planned communities, theme parks, and hunting preserves. The AR Specialist supports accounts receivable operations by responding to customer and distributor inquiries, monitoring and reconciling accounts, applying payments, processing account adjustments, and analyzing receivables metrics. The role also contributes to process improvement and SAP enhancements, supports the Financial Shared Services team and AR administrators, and collaborates with finance, order processing, and customer service teams. Work is performed under general supervision, with other duties and special projects assigned as needed.

Requirements

High school diploma or GED required.
At least 2 years of experience required.
Proficiency in Microsoft Suite required.
Proficiency in SAP or similar ERP systems required.

Nice To Haves

Bachelor’s degree in finance, accounting, or a related field preferred.

Responsibilities

Respond to inbound customer and distributor calls and emails about invoices, payment status, and account discrepancies; provide supporting documentation and escalate unresolved issues.
Monitor open accounts and follow up with customers and distributors to support timely payment; issue account statements and reminders or other correspondence.
Apply payments accurately and promptly, resolve unapplied or misapplied cash entries, and collaborate with internal teams on allocation and reconciliation.
Perform account adjustments in SAP, including dispute-resolution entries and tax-credit processing for financed accounts; maintain documentation and audit trails.
Reconcile customer accounts, investigate variances, and coordinate with relevant departments to resolve discrepancies.
Identify process inefficiencies and contribute to process-improvement and automation initiatives; assist with testing and implementing SAP system enhancements.
Provide guidance and training on AR procedures and system usage to the Financial Shared Services team and AR administrators when requested.
Compile and analyze AR Aging metrics for internal financial reporting, identify trends or anomalies, and share findings with the finance team.
Participate in fulfillment and cross-functional meetings, share updates, and collaborate with finance, order processing, and customer service teams to resolve issues.
Perform other assigned duties and special projects to support departmental goals and business needs.