AR Specialist

MPOWERHealth•Conshohocken, PA
•Hybrid

About The Position

MPOWERHealth is hiring an Accounts Receivable Specialist to manage invoicing and account follow-up for medical services provided to facility clients. The role supports the organization’s reimbursement operations by accurately billing clients and working with clients, insurance payers, and patients to resolve accounts through payment. The position is hybrid and full-time.

Requirements

  • At least 2 years of medical accounts receivable, invoicing, or insurance follow-up experience.
  • High school diploma or GED.
  • Advanced Excel skills and strong math ability.
  • Working knowledge of CPT, ICD-10, EOBs, and common denial reasons.
  • Sharp attention to detail.
  • Ability to organize and handle a high volume of correspondence while meeting daily invoicing goals.
  • Clear, professional written and verbal communication with internal and external stakeholders at all levels.
  • Customer-service mindset, positive attitude, and openness to feedback.

Nice To Haves

  • CRCR, CPB, or CPC certification.
  • Experience with surgical, specialty, or out-of-network claims.
  • Familiarity with the No Surprises Act IDR process.
  • Experience with athenahealth, eClinicalWorks, AdvancedMD, Waystar, or a similar system.

Responsibilities

  • Create and submit invoices to facility clients based on contract terms and case details.
  • Enter charges and data accurately into the billing system.
  • Follow up on purchase orders, payments, and delinquent accounts by phone and email.
  • Work unpaid and denied insurance claims, including corrections, resubmissions, and appeals.
  • Post payments and adjustments, and complete monthly A/R reconciliation.
  • Build relationships with new facility contacts and set up their A/R processes.
  • Answer client and patient billing questions professionally and with care.
  • Flag payment and denial trends to help address problems at their source.
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