AR Specialist

TopBuild Corp.•Mesa, AZ

2d•$17 - $26

About The Position

The AR Specialist provides administrative and collection support to the AR Manager and an assigned account portfolio. The position works with sales and administrative teams to support sales while meeting cash-flow targets and reducing delinquent receivables and bad-debt losses. It involves handling customer requests professionally, building customer relationships, making sound collection decisions, and working effectively in a fast-paced team environment. The specialist contacts customers to secure payments, negotiates payment arrangements within assigned authority, processes check, ACH, and credit-card payments, and helps customers use EIPP and online payment services. The role also supports lien and bond rights and documentation, prepares statements, invoices, and AIA billings, maintains distribution records, and coordinates outgoing customer mailings. Additional work includes maintaining collection notes, resolving payment and account issues, assisting with collection monitoring and month-end close, preparing ad hoc reports, and escalating issues when appropriate. The position is performed in a typical office environment. Occasional local or national travel may be available. Compensation is listed at $17.30–$25.97; actual offers depend on factors including location, experience, skills, and market data, and the position may also offer variable compensation.

Requirements

At least 18 years of age.
1–3 years of experience in credit and collections or billing.
Basic accounting and finance knowledge.
Excellent written and verbal communication skills.
Strong attention to detail, integrity, and professionalism.
Microsoft Office, Outlook, and ERP experience.
High school diploma or GED.
Eligibility to obtain a Notary when hired.
A valid driver’s license is required if operating a company vehicle.

Nice To Haves

Previous experience in building materials distribution, construction, or insulation.
Lien and bond experience.
Advanced Excel and Oracle experience.

Responsibilities

Provide administrative and collection support for the AR Manager and assigned account portfolio.
Partner with sales and administrative teams to promote sales, meet cash-flow targets, and mitigate delinquent receivables and bad-debt loss.
Contact customers for payment and balance collection needs with sales goals and customer relationships.
Negotiate and secure payment arrangements with delinquent accounts within limits of authority.
Process check, ACH, and credit-card payments; assist customers with EIPP access and online payments.
Initiate Notice to Owner (NTO) and lien documents as necessary; monitor and maintain lien/bond rights, execute lien waivers, and file lien/bond claims as necessary.
Prepare and send statements, invoices, and AIA billings, and maintain High Radius/Oracle distribution records as required.
Manage and coordinate outgoing customer mailings, including invoices and relevant supporting documents.
Support AR Manager efforts to monitor and improve collection.
Maintain up-to-date customer collection notes in the system of record.
Support internal and external customers in resolving collection issues, discrepancies, disputes, short payments, and payment inquiries.
Escalate issues at appropriate times.
Assist with month-end close processes and ad hoc reporting as required.
Respond quickly to customer requests and perform other assigned duties.

Benefits

Medical, dental, and vision coverage.
Strive Wellness Program.
401(k) matching.
Paid holidays and paid time off (PTO).
AssuredExcellence® minimal- to no-cost medical care and prescription drugs.
Flexible Spending Accounts for healthcare and dependent care.
Health Spending Account with employer contribution.
Life and disability insurance.
Employee Assistance Program, including counseling and family, legal, and financial resources.
Employee referral bonus.
Paid military leave.
Tuition reimbursement.
Length of Service Award.
Competitive compensation.