Armed Site Supervisor - Transit System Security

Allied Universal•Los Angeles, CA

About The Position

Allied Universal Services is seeking an Armed Site Supervisor to supervise and coordinate quality services for an assigned customer. The supervisor acts as a liaison among customers, Operations Managers, and security officers, and supervises site staff by providing coaching, recognition, and discipline within the approved empowerment range. The schedule is subject to operational needs. This is a driving position requiring a valid driver’s license and a clean motor vehicle record in accordance with site policies. The stated pay rate is $31.69 per hour.

Requirements

At least 21 years of age.
High school diploma or equivalent.
At least 180 days of employment with the company, with site-specific knowledge and experience.
Verifiable supervisory experience.
Active exposed firearm certification.
Effective written and oral communication and interpersonal skills, including the ability to work professionally with all levels of personnel and the general public.
Exceptional customer service and communication skills.
Intermediate computer skills to operate client-specific wireless technology.
Ability to use scheduling and billing software and interpret reports.
Ability to work in cold, rainy, snowy, or hot environments.
Ability to occasionally lift or carry up to 40 pounds.
Ability to occasionally climb stairs, ramps, or ladders during a shift.
Ability to stand or walk on various surfaces for long periods.
Valid driver’s license and clean motor vehicle record in accordance with site policies.
Successful completion of a background investigation and drug screen, in accordance with applicable laws.
Meet licensing requirements that may apply under state or local laws and regulations.

Nice To Haves

Active baton certification.

Responsibilities

Supervise and coordinate delivery of quality services to an assigned customer.
Act as a liaison between customers, Operations Managers, and security officers.
Supervise site staff and provide coaching, recognition, and discipline within the approved empowerment range.
Communicate staffing needs to the Operations Manager, which may include using the requisition process and assisting with identifying and interviewing candidates.
Ensure officers receive appropriate training and develop their technical and professional skills.
Manage performance through coaching, counseling, discipline, performance evaluations, and recognition.
Ensure employee grievances are heard with support from appropriate branch or regional HR employees.
Use scheduling and billing software to produce and interpret reports and take action for effective business management.
Handle crisis situations at the client site calmly and efficiently.

Benefits

Medical insurance
Dental insurance
Vision insurance
Basic life insurance
AD&D insurance
Disability insurance
Company 401(k) plan
Seven annual holidays paid at time and a half if worked
40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law
DailyPay and weekly pay options
Career progression opportunities