Security Site Supervisor - Armed

Allied Universal • Opelousas, LA

4d • Onsite

About The Position

Allied Universal Services is seeking an Armed Security Site Supervisor to supervise and coordinate the delivery of quality services to an assigned customer. The supervisor serves as a liaison among customers, Operation Managers, and security officers; supervises site staff; and provides coaching, recognition, and discipline within the approved empowerment range. The position is located in Opelousas, Louisiana, and pays $24.00 per hour, weekly.

Duties include patrolling property entryways and exits; maintaining a visible presence to deter and detect suspicious activity; assisting staff and visitors professionally; responding promptly to incidents and disturbances while following safety protocols; monitoring surveillance systems and conducting regular security-system checks; writing reports on daily activities, incidents, and security concerns; and collaborating with staff, law enforcement, and emergency personnel when needed.

The supervisor communicates staffing needs to the Operation Manager and may assist with recruiting and interviewing candidates. The role also ensures officers receive appropriate training and development, oversees performance management, and ensures employee grievances are heard with support from appropriate HR staff.

Requirements

• At least 21 years of age.
• High school diploma or equivalent.
• At least two years of security experience.
• Supervisory experience.
• Effective written and oral communication and interpersonal skills, with the ability to work professionally with all levels of personnel and the public.
• Exceptional customer service and communication skills.
• Intermediate computer skills, including the ability to operate client-specific wireless technology.
• Ability to use scheduling and billing software and interpret reports.
• Ability to work in cold, rainy, snowy, or hot conditions and outdoors in the elements.
• Ability to stand or walk for extended periods on various surfaces.
• Ability to occasionally lift or carry up to 40 pounds.
• Ability to occasionally climb stairs, ramps, or ladders during a shift.
• Clean driving record.
• Must successfully complete a background investigation and drug screen in accordance with applicable law.
• Meet any applicable state or local licensing requirements, which may be required before employment.

Nice To Haves

• Law enforcement or military experience; candidates with this experience receive first consideration.
• Current armed license; candidates with this credential receive first consideration.
• Experience working as an armed guard.

Responsibilities

• Supervise and coordinate delivery of quality services to an assigned customer.
• Act as a liaison between customers, Operation Managers, and security officers.
• Supervise site staff and provide coaching, recognition, and discipline within the approved empowerment range.
• Patrol property entryways and exits and maintain a visible presence to deter and detect suspicious activity.
• Assist staff and visitors in a professional and courteous manner.
• Respond promptly to incidents and disturbances while following safety protocols; handle client-site crises calmly and efficiently.
• Monitor surveillance systems and regularly check property security systems.
• Write detailed reports on daily activities, incidents, and security concerns.
• Collaborate with staff, law enforcement, and emergency personnel when necessary.
• Communicate staffing needs to the Operation Manager and, when applicable, assist with identifying and interviewing candidates.
• Ensure officers receive appropriate training and development in technical and professional skills.
• Manage employee performance through coaching, counseling, discipline, evaluations, and recognition.
• Ensure employee grievances are heard with assistance from appropriate branch or regional HR employees.
• Use scheduling and billing software to produce and interpret reports for effective business management.

Benefits

• Medical, dental, and vision insurance.
• Basic life, AD&D, and disability insurance.
• Enrollment in the company 401(k) plan.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED