Security Site Supervisor - Armed

Allied Universal • Galveston, TX

4d

About The Position

Allied Universal is seeking an Armed Security Site Supervisor to supervise and coordinate quality services at an assigned customer site in Galveston, Texas. The supervisor serves as a liaison between customers, Operation Managers, and security officers; supervises site staff; and provides coaching, recognition, and discipline within the approved empowerment range. The role is full-time, overnight, from 11 p.m. to 8 a.m., and pays $28.00 per hour, paid weekly. The first interview will take place at a local branch office; applicants should monitor their email.

The supervisor patrols property entrances and exits, maintains a visible deterrent presence, assists staff and visitors, responds to incidents, monitors surveillance and security systems, and documents daily activity and security concerns. The role also includes coordinating with law enforcement and emergency personnel when needed, communicating staffing needs to the Operation Manager, supporting candidate identification and interviews, ensuring officers receive appropriate training, managing performance, and helping ensure employee grievances are heard with appropriate HR support.

Requirements

• At least 21 years of age.
• High school diploma or equivalent.
• Supervisory experience.
• At least 2 years of security experience.
• Effective written and oral communication and interpersonal skills, including the ability to deal professionally with personnel at all levels and the general public.
• Exceptional customer service and communication skills.
• Intermediate computer skills to operate wireless technology at client-specific sites.
• Ability to handle client-site crisis situations calmly and efficiently.
• Ability to work in cold weather, rain, snow, or heat.
• Ability to stand or walk for long periods on various surfaces.
• Ability to occasionally lift or carry up to 40 pounds.
• Ability to occasionally climb stairs, ramps, or ladders during a shift.
• Must successfully complete a background investigation and drug screen in accordance with applicable laws.
• Meet applicable licensing requirements, which may be required before employment.
• Texas driver's license with a clean record and no flags or suspensions.

Nice To Haves

• Law enforcement or military experience; these applicants will receive first consideration.
• Current armed license.

Responsibilities

• Supervise and coordinate delivery of quality services to an assigned customer.
• Act as a liaison between customers, Operation Managers, and security officers.
• Supervise site staff and provide coaching, recognition, and discipline within the approved empowerment range.
• Patrol property entrances and exits.
• Maintain a visible presence to deter and detect suspicious activity.
• Assist staff and visitors professionally and courteously.
• Respond promptly to incidents and disturbances while following safety protocols.
• Monitor surveillance systems and regularly check property security systems.
• Write detailed reports on daily activities, incidents, and security concerns.
• Collaborate with law enforcement and emergency personnel when necessary.
• Communicate staffing needs to the Operation Manager, potentially using the requisition process and assisting with identifying and interviewing candidates.
• Ensure officers receive appropriate training and develop technical and professional skills.
• Manage performance through coaching, counseling, discipline, performance evaluations, and recognition.
• Help ensure employee grievances are heard with support from appropriate branch or regional HR employees.
• Use scheduling and billing software to produce and interpret reports for effective business management.

Benefits

• Medical, dental, and vision insurance.
• Basic life, AD&D, and disability insurance.
• Enrollment in the company's 401(k) plan.
• Seven paid holidays annually at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED