Armed Security Supervisor/Coordinator
About The Position
We are looking for a vigilant, highly responsible, and experienced supervisor to lead our armed security operations across multiple regions in Massachusetts. In this role, you will be an armed presence on the ground, conducting site visits, responding to alarms and incidents, and directly overseeing on-site security personnel. As the Armed Supervisor, you will be responsible for ensuring our officers provide exceptional service, maintain compliance with company standards, and respond effectively and decisively to client needs. This is not a traditional Monday through Friday, 9-to-5 type of role. Our operations are 24/7, and the successful candidate must be flexible, reliable, and available to work varying shifts, including mornings, afternoons, evenings, weekends, holidays, and emergency call-outs.
Requirements
- Active LTC (License to Carry) in Massachusetts, in good standing.
- Must pass and maintain required firearms training and qualification.
- Minimum of 1-3 years in security, with prior armed post or supervisory experience highly preferred.
- Valid driver's license with a clean driving history required for regional travel between sites.
- Flexibility to work a fluid schedule averaging 40–50 hours per week across mornings, afternoons, and evenings, with weekend, holiday, and on-call availability.
- Comfortable navigating Massachusetts, from Boston city traffic to the highways connecting the North Shore and MetroWest.
- Must pass a comprehensive criminal background check and drug screening.
Nice To Haves
- Prior armed post or supervisory experience
Responsibilities
- Serve as an armed supervisor conducting unannounced visits to client sites, ensuring officers are compliant with uniform standards, alertness, and post orders.
- Respond directly to security alarms, disturbances, or emergency calls across our service regions, taking appropriate action and coordinating with local law enforcement as needed.
- Supervise, coach, and hold accountable both armed and unarmed officers assigned to client sites.
- Manage and administer scheduling activities for supervised sites and personnel.
- Document all site visits, inspections, and security incidents using digital logging software.
- Be ready to step in and personally cover an open post, including armed posts, if a guard calls off unexpectedly at any regional site.
- Ensure all armed personnel maintain current licensing, certifications, and adherence to company and state firearm policies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
