Arena Operations Manager

ABM • Los Angeles, CA

6d • Onsite

About The Position

A facilities Operations Manager for the Sports & Entertainment Vertical Market is responsible for the operational and financial success of the project. The role leads a diverse team, engages in regular client interaction, ensures services meet contractual agreements and budget requirements, achieves operational and financial goals, and directs activities to promote profitability. The manager controls expenses, retains current customers, and expands billable services.

The position is located at Crypto Arena in Los Angeles, California. The stated salary range is $70,000–$80,000 annually. Specific offers may vary based on education, experience, skills, abilities, geographic location, and market data. The employee may be eligible to participate in a company incentive or bonus program. ABM offers a comprehensive benefits package, with details available through its 2025 Employee Benefits information.

The schedule is Monday through Friday, with some weekends, and requires flexibility. The qualifications also mention the ability to work night shift and adjust the work schedule as needed to support operations.

Requirements

• Facilities management experience is preferred; the posting states 1–3 years.
• Ability to work night shift and adjust the work schedule as needed to support operations.
• Ability to effectively lead staff members who report directly to the role.
• Ability to communicate effectively and read and interpret documents, including safety rules, operating and procedural manuals, and handbooks.
• Basic understanding of computer programs, including Microsoft Office.
• Ability to work in a fast-paced work environment.
• Ability to resolve issues under tight timeframes and pressure.
• Ability to prioritize assignments and projects and multitask within restricted time constraints.
• Excellent team-building and planning skills.
• Strong interpersonal skills, including the ability to develop productive business relationships and influence and educate employees.

Nice To Haves

• Bilingual English and Spanish.

Responsibilities

• Supervise the daily activities of operations team members and set priorities to ensure tasks are completed.
• Recruit, manage, and lead a team, focusing on the functionality and safety of operations.
• Participate in monitoring and developing team member performance, including evaluations, training, and recognition.
• Ensure work assignments and schedules meet department, facility, and contractual needs.
• Respond to client inquiries, requests, and concerns, and meet with clients to ensure their needs and expectations are being met.
• Use company policies and guidelines to resolve work problems.
• Ensure department training and recertification programs are conducted within appropriate timeframes.
• Implement and manage quality-control monitoring and safety programs, and maintain a safe work environment.
• Achieve operational performance and functional service activities.
• Provide technical guidance and interpret policies and procedures to help employees perform functional tasks.
• Monitor and maintain appropriate staffing levels and daily schedules.
• Obtain work-completion updates from site trade groups to confirm completion or determine why the schedule could not be maintained.
• Track open work requests and work packages that have been planned and are awaiting scheduling.
• Perform other duties as assigned or requested.

Benefits

• Comprehensive benefits package; details are referenced in ABM’s 2025 Employee Benefits information.
• May be eligible to participate in a company incentive or bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed