Arena Office Assistant

University of Dayton • Dayton, OH

1d • Onsite

About The Position

University of Dayton Athletics is seeking a reliable and organized Arena Office Assistant to support the day-to-day operations at UD Arena. This is a 9-month position. The role provides basic ticket-office support, coordinates lounge rentals, performs receptionist duties, and settles concession operations after events.

Requirements

• High school diploma.
• Two years of successful experience as a receptionist or secretary, demonstrating composure and professionalism in difficult situations in a fast-paced, high-stress, challenging environment.
• Strong verbal and written communication skills.
• Ability to prioritize in stressful situations.
• Expertise in word-processing and spreadsheet software, ability to operate general office machinery, and willingness to learn unfamiliar software and hardware operations.
• Ability to work nights and weekends as needed.

Nice To Haves

• College degree or successful completion of some college or post-secondary coursework in business-related programs.
• Knowledge of administrative processes and procedures at the University of Dayton.
• Work experience in a fast-paced, energetic environment alongside professional and nonprofessional staff.
• Basic ticketing background or knowledge.
• Experience with Point of Sale software.

Responsibilities

• Assist the ticket office with basic ticket support, including printing tickets, processing customer payments, and helping customers with mobile devices.
• Coordinate lounge rentals by showing the space to potential clients and preparing contracts and invoices.
• Answer phones for the ticket office, greet guests, and coordinate radio calls.
• Settle concession operations by reconciling concession transactions after events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED