Assistant, Arena Marketing

Kaseya Center•Miami, FL

About The Position

The Arena Marketing Assistant supports the marketing and promotion of concerts, family shows, and other non-team events at Kaseya Center. Working with the Arena Enterprise team, the assistant helps organize event information and marketing materials, supports campaign and event preparations, and gains hands-on experience in live entertainment and venue marketing. The role also provides support on show days and other event days, including marketing activities, hospitality preparations, ticket allocation tracking, industry award submissions, and sustainability marketing projects. The position may require a flexible schedule that includes evenings, weekends, holidays, and event days.

Requirements

Strong organization, attention to detail, and ability to balance multiple assignments and deadlines.
Clear written and verbal communication skills and willingness to collaborate with internal teams and external partners.
Ability to work a flexible schedule that may include evenings, weekends, holidays, and event days.

Nice To Haves

A bachelor’s degree or equivalent from a four-year college or technical school is preferred.
Current college or university undergraduate and graduate students are encouraged to apply.

Responsibilities

Organize announce and onsale timelines and help the Arena Enterprise team keep event dates and information current.
Collect, organize, and update promoter-provided marketing assets, including photos, video, radio spots, and other creative materials.
Coordinate marketing opportunities through HEAT inventory opportunities, such as in-game promotions.
Prepare and submit creative and marketing requests in Wrike and Monday.com for event promotions, including presale and onsale emails and paid social plans.
Update Monday.com boards with event briefs, assets, key dates, deadlines, and promotional plans under team guidance.
Research local events, tourism opportunities, community partnerships, and industry trends that may inform venue marketing efforts.
Support day-of-show needs, including digital playlists, artist and crew hospitality preparations, and coordination of approved backstage items.
Support tracking and distribution of marketing ticket holds and assist with internal ticket allocation records.
Assist with industry award submissions and maintain submission calendars, requirements, and supporting materials.
Assist with sustainability marketing projects by gathering event details, organizing materials, and supporting communications as assigned.
Provide event-day support as needed, including assisting with media or photography escorts and other on-site marketing activities.