Arena Assistant Janitorial Manager

ABM US•Inglewood, CA

3h•Onsite

About The Position

The ABM Onsite Arena Assistant Janitorial Manager for the Sports & Entertainment Vertical Market is responsible for the operational and financial success of the project. The role leads a diverse team, interacts regularly with clients, and ensures services meet contractual agreements and budget requirements. The manager works toward operational and financial goals, plans and directs activities to promote project profitability, controls expenses, retains current customers, and expands billable services.

Requirements

Ability to work night shift.
Ability to adjust the work schedule as needed to support operations.
Ability to effectively lead staff members who report directly to the role.
Ability to communicate effectively and read and interpret documents, including safety rules, operating and procedural manuals, and handbooks.
Basic understanding of computer programs, including Microsoft Office.
Ability to work in a fast-paced environment.
Ability to resolve issues under tight timeframes and pressure.
Ability to prioritize assignments and projects and multitask within restricted time constraints.
Excellent team-building and planning skills.
Strong interpersonal skills, including the ability to develop productive business relationships and influence and educate employees.

Nice To Haves

One to three years of facilities management experience.
Bilingual in English and Spanish.

Responsibilities

Supervise the daily activities of operations team members and set priorities to ensure tasks are completed.
Recruit, manage, and lead a team, with a focus on maintaining operational functionality and safety.
Participate in monitoring and developing team member performance, including evaluations, training, and recognition.
Ensure work assignments and schedules meet department, facility, and contractual needs.
Respond to client inquiries, requests, and concerns, and meet with clients to ensure their needs and expectations are met.
Use company policies and guidelines to solve work problems.
Ensure department training and recertification programs are conducted within appropriate timeframes.
Implement and manage quality control monitoring and safety programs, and maintain a safe work environment.
Achieve operational performance and functional service activities.
Provide technical guidance and interpret policies and procedures to assist employees with functional tasks.
Monitor and maintain appropriate staffing levels and daily schedules.
Obtain updates from site trade groups on completed work, confirm completion or determine reasons the schedule could not be maintained, and track open work requests and planned work packages awaiting scheduling.
Perform other duties as assigned or requested.