Arena Assistant Janitorial Manager

ABM•Inglewood, CA

13d•Onsite

About The Position

An ABM Onsite Arena Assistant Janitorial Manager in the Sports & Entertainment Vertical Market is responsible for the operational and financial success of the project. The role leads a diverse team, engages in regular client interaction, and ensures quality services are provided at the site in alignment with contractual agreements and budgetary requirements. The manager achieves operational and financial goals, plans and directs activities to promote project profitability, controls expenses, retains current customers, and expands billable services. The position supervises daily operations, supports team performance and training, maintains appropriate staffing and schedules, responds to client needs, and implements quality-control and safety programs. The role also tracks work requests and planned work packages and coordinates with site trade groups to confirm work completion or understand scheduling issues. Compensation is described as a salary range; specific offers vary according to education, experience, skills, abilities, geographic location, and market data. ABM offers a comprehensive benefits package, with details available through its recruiting flyer.

Requirements

Ability to work night shift.
Ability to adjust the work schedule as needed to support operations.
Ability to effectively lead staff of direct reports.
Ability to communicate effectively and read and interpret documents, including safety rules, operating and procedural manuals, and handbooks.
Basic understanding of computer programs, including Microsoft Office.
Ability to work in a fast-paced work environment.
Ability to resolve issues under tight timeframes and pressure.
Ability to prioritize assignments and projects and multitask within restricted time constraints.
Excellent team-building and planning skills.
Strong interpersonal skills, including the ability to develop productive business relationships and influence and educate employees.

Nice To Haves

One to three years of facilities management experience preferred.
Bilingual in English and Spanish preferred.

Responsibilities

Supervise daily activities of operations team members and set priorities to ensure tasks are completed.
Recruit, manage, and lead a team, focusing on operational functionality and safety.
Participate in monitoring and developing team member performance through evaluations, training, and recognition.
Ensure work assignments and schedules meet department, facility, and contractual needs.
Respond to client inquiries, requests, and concerns, and meet with clients to ensure needs and expectations are met.
Use company policies and guidelines to solve work problems.
Ensure department training and recertification programs are conducted within appropriate timeframes.
Implement and manage quality-control monitoring and safety programs, and maintain a safe work environment.
Achieve operational performance and functional service activities.
Provide technical guidance and interpret policies and procedures to help employees perform functional tasks.
Monitor and maintain appropriate staffing levels and daily schedules.
Obtain updates from site trade groups on completed work to confirm completion or determine reasons work could not be completed as scheduled.
Manage tracking of open work requests and planned work packages awaiting scheduling.
Perform other duties as assigned or requested.