Distribution Center - Area Supervisor
About The Position
The Distribution Center Area Supervisor leads an hourly team and influences the broader distribution team to operate efficiently, safely, and productively. The role oversees the prompt, efficient, and accurate handling of merchandise; develops and implements team goals; and manages hiring, evaluation, development, discipline, and termination for hourly associates. The supervisor typically manages 20 to 30 hourly associates. The supervisor ensures operational procedures are followed, analyzes work methods and recommends improvements, coaches and develops associates, monitors productivity and safety, maintains inventory accuracy, and reviews business metrics to plan staffing and support operational goals. The position typically reports to the Operations Manager and directly supervises the work of others, which may include a shift or multiple work groups. The role typically requires overnight travel less than 10% of the time. It is located in a comfortable indoor area, with unpleasant conditions infrequent and not objectionable. Physical requirements include intermittent periods of continuous exertion, such as walking, standing, stooping, climbing, and lifting materials or equipment, some of which may be heavy or awkward.
Requirements
- Must be at least 18 years of age.
- Must be legally permitted to work in the United States.
- Must be flexible to work various shifts.
- Must be able to relocate.
- Minimum of 2 years of work experience.
- Knowledge, skills, and abilities typically acquired through completion of a high school diploma and/or GED.
Nice To Haves
- Bachelor's degree.
- Computer skills, including Microsoft Office.
- Experience with Warehouse Management Systems.
- 3 or more years of supervisory experience in a related field.
Responsibilities
- Ensure operational procedures are followed and recommend changes to standardized processes to the Operations Manager and/or Assistant General Manager.
- Evaluate and analyze work methods and recommend ways to eliminate inefficiencies.
- Guide associates in daily operations and monitor productivity, safety, service, and quality.
- Train, coach, and provide feedback to hourly associates; conduct regular evaluations using factual data and observations.
- Coach and counsel associates regarding job performance and work methods, and resolve associate relations issues in the assigned functional area.
- Handle hiring, compensation, discipline, and termination of hourly associates in the assigned department.
- Investigate operational errors, determine their causes, and recommend corrective action.
- Maintain inventory accuracy and control; review reports and identify improvement opportunities in productivity, accuracy, quality, and expenses.
- Coordinate and monitor operations to meet business plans and production rates while reducing irregularities and damages.
- Review reports and business metrics to analyze and plan staffing needs for effective department operations.
- Perform other duties as assigned by the Operations Manager, Assistant General Manager, or General Manager.
- Plan, monitor, and review subordinates' work; make recommendations concerning selection, termination, performance appraisal, and professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
