Distribution Center - Area Supervisor

The Home Depot•Columbus, OH

1d•Onsite

About The Position

The DC Area Supervisor leads an hourly team and influences the distribution team to complete the fast-paced work of operating the distribution center efficiently, safely, and productively. The role manages 20 to 30 hourly associates and ensures merchandise is handled promptly, efficiently, and accurately. It also develops and implements team goals and oversees hiring, evaluation, development, discipline, and termination of hourly associates. The supervisor ensures operational procedures are followed, evaluates work methods, and recommends process improvements. The role guides and develops associates, monitors productivity, safety, service, and quality, maintains inventory accuracy and control, reviews operational and business metrics, and plans staffing and operations to meet business plans and production rates.

Requirements

Must be at least 18 years of age.
Must be legally permitted to work in the United States.
Flexibility to work various shifts.
Ability to relocate.
At least 2 years of work experience.
Knowledge, skills, and abilities typically acquired through completion of a high school diploma and/or GED.
People management skills, including assessing skills, managing work and productivity, and coaching and developing talent.
Financial acumen, including assisting with budgets, forecasting labor, and accounting for the financial impact of decisions.
Creative thinking and problem-solving ability.
Clear and concise written, spoken, and presentation communication, with the ability to adapt to the audience.
Conflict management skills, including active listening and equitable resolution of disagreements.
Ability to understand and use facility operations systems and tools and retrieve data accurately.

Nice To Haves

Bachelor's degree.
Computer skills, including experience with Microsoft Office.
Experience with Warehouse Management Systems.
At least 3 years of supervisory experience in a related field.

Responsibilities

Ensure operations procedures are followed and identify and recommend process changes to the Operations Manager and/or Assistant General Manager.
Evaluate current work methods and recommend ways to eliminate inefficiencies.
Guide associates in daily operations and monitor productivity, safety, service, and quality.
Train, coach, and provide feedback to hourly associates; evaluate performance using factual data and observations.
Coach and counsel associates on performance and work methods, and resolve associate relations issues.
Handle hiring, compensation, discipline, and termination of hourly associates in the assigned department.
Investigate operational errors, determine their causes, and recommend corrective action.
Maintain inventory accuracy and control; review reports and identify opportunities to improve productivity, accuracy, quality, and expenses.
Coordinate and monitor operations to keep production rates consistent with the business plan while reducing irregularities and damages.
Review reports and business metrics to analyze and plan staffing needs for optimal department operations.
Perform other duties as assigned by the Operations Manager, Assistant General Manager, or General Manager.
Plan, monitor, and review the work of subordinates, which may include supervising a shift or coordinating multiple work groups.
Make recommendations concerning associate selection, termination, performance appraisal, and professional development.