Area Supervisor

Sevita•Woodbury, MN

4d•Onsite

About The Position

The Area Supervisor manages services and operations for a designated program or set of programs. The role oversees direct supports, person-centered planning and implementation, health care, advocacy, stakeholder relations, regulatory compliance, staffing, training, financial management, and maintenance of program environments. The Area Supervisor works at the program locations they oversee and may oversee services in residential, vocational, or in-home settings. The position manages Direct Support Professionals, Program Supervisors, and other direct or indirect program staff. It includes responsibilities for hiring and staffing decisions, employee training and evaluation, scheduling, coaching, and employee safety. The Area Supervisor also oversees program planning, records, compliance, individual funds and property, stakeholder and government relations, incident response, health-care coordination, financial oversight, census management, referrals and placements, vehicles, housekeeping, and facilities. The role requires travel as needed and availability on-call to support staff, find coverage, or cover shifts. Other duties may include backfilling roles under the supervisor’s oversight. This is a full-time, exempt, salaried position paying $50,000 per year.

Requirements

Bachelor’s degree, or an equivalent combination of education and experience that provides proficiency in the listed areas of responsibility; other education and experience may be required by applicable regulations.
Current driver’s license, vehicle registration, and auto insurance if driving on behalf of the company or transporting individuals receiving services.
State-required licensure, as applicable.
Medication Management Certificate, obtained upon completion of company-provided training.
Mandatory Reporter Certificate, obtained upon completion of company-provided training.
Other training or certifications required by state regulations or service line.
Ability to travel as needed.
Ability to meet the physical requirements of Medium Work: exerting up to 50 pounds of force occasionally, up to 30 pounds frequently, and/or up to 10 pounds constantly.

Nice To Haves

Two to three years of related experience in the Human Services Industry is preferred.

Responsibilities

Oversee and implement direct supports, person-centered planning, health care, advocacy, stakeholder relations, regulatory compliance, staffing, training, financial management, and maintenance of the physical environment.
Partner with Talent Acquisition and the Area Director on hiring needs and participate in hiring events as needed.
Organize on-site orientation and training, monitor training compliance and documentation, conduct monthly staff meetings, and attend regional and other required meetings.
Design and monitor staff schedules to ensure shift coverage and minimize overtime.
Conduct performance snapshots and evaluations, review and approve staff evaluations, coach employees, and participate in discipline and termination decisions in consultation with the appropriate manager and Human Resources.
Oversee employee safety and workers’ compensation programs, monitor compliance, support return-to-work efforts, and implement and train staff on safety practices.
Act as the QIDP when required; write and approve individual program plans and help staff implement them across shifts.
Audit individual records and program documentation, conduct progress meetings and reviews, and provide and approve written progress reviews.
Oversee licensing compliance, documentation, individual rights implementation, confidentiality, and the company compliance plan.
Oversee systems for managing individuals’ funds and property, and audit and review individual financial accounts.
Maintain professional relationships and regular communication with individuals, families, case managers, and other stakeholders; act as their point of contact and implement satisfaction improvement plans.
Participate in government and community relations and advocacy efforts, and ensure preparedness for home visits.
Reduce and respond to incidents, address safety concerns, review incidents, direct appropriate responses, and ensure incident reports are timely and submitted as required.
Oversee coordination and attendance of health-care appointments; medication administration systems and documentation; medical supplies and equipment; and dietary planning and food service.
Approve purchases and monitor invoices, credit card statements, billing documentation, utilization, and staffing hours for budgetary compliance.
Support program growth initiatives and monitor census performance; escalate service disruptions, review referrals, coordinate site visits, and prepare for placements.
Ensure vehicles are maintained, clean, and safe; train employees on vehicle operation and maintenance procedures; and address transportation safety concerns.
Maintain neat, clean, safe, age-appropriate program environments; oversee environmental safety and preventive maintenance; and ensure facilities, furnishings, and equipment remain in good repair and compliant with regulatory standards.
Be available on-call to support staff, find coverage, or cover shifts, and backfill supervised roles as needed.
Perform other duties and activities as required.