Area Sales Manager

2020 Companies•San Antonio, TX
•Onsite

About The Position

2020 Companies is hiring an Area Sales Manager to oversee retail sales operations across approximately ten Sam's Club locations in the assigned territory. The role supervises in-store Field Sales Agents who promote and sell Home Warranty services and plans to Sam's Club members. Reporting to the Program Manager, the Area Sales Manager leads team performance coaching, staffing, training, and enrollment activities. The position includes regular travel among store locations and flexible hours, including weekends.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of retail sales management experience.
  • Superior leadership abilities and effective professional communication and presentation skills.
  • Consultative selling ability and excellent objection-handling skills.
  • Sound judgment, initiative, decision-making, and problem-solving abilities.
  • Ability to work autonomously with excellent time-management skills.
  • Ability to travel to various Sam's Club locations within the region and work flexible hours, including weekends.
  • Proficiency with smartphones, scheduling tools, and digital reporting.
  • Reliable transportation, a valid driver's license, and proof of insurance.
  • Must pass an MVR screening, background check, and drug screening.

Nice To Haves

  • Some college or management training.
  • Prior experience overseeing field sales teams in retail environments.

Responsibilities

  • Supervise, motivate, and provide daily direction, training, coaching, and feedback to Field Sales Agents across assigned Sam's Club locations.
  • Run team huddles and performance reviews, and manage schedules to maintain a 100% fill rate across assigned stores.
  • Interview, hire, train, and develop employees according to client and company directives.
  • Support in-store sales activities as needed by engaging with customers and driving enrollments.
  • Ensure the team meets or exceeds enrollment quotas, Net Sales Per 8 Hours targets, and other KPIs.
  • Track headcount, productivity, sales performance, and team activity using internal reporting tools.
  • Document and manage performance, conduct corrective actions, and follow HR policies.
  • Build and maintain professional relationships with Sam's Club store management and client contacts.
  • Ensure proper training in client-approved sales techniques, enrollment scripts, products, and policies.
  • Provide feedback and recommendations based on customer, team, and competitive insights.
  • Maintain client expectations, enrollment quality, ethical standards, and compliance with Sam's Club vendor demonstration guidelines and client standards.
  • Travel regularly to store locations throughout the assigned territory.
  • Administer and document counselings and terminations accurately and promptly.
  • Attend required meetings, training sessions, and regional conference calls.
  • Meet enrollment goals and Net Sales Per 8 Hours targets, maintain staffing and fill rates, minimize turnover, support customer satisfaction, and ensure accurate and timely reporting.
  • Maintain regular and prompt attendance, professionalism, and team accountability.

Benefits

  • Base salary starting at $60,000 plus uncapped commissions and overrides on team performance.
  • Health benefits.
  • 401(k) with company match.
  • PTO.
  • Mileage reimbursement.
  • Paid training and company-provided equipment.
  • Career advancement opportunities.
  • Next-day pay on demand with DailyPay.
  • Paid holidays.
  • Long-term career pathing options.
  • Personal development opportunities.
  • Professional stretch assignments.
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