Area Sales Manager

Highgate Hotels • Chandler, AZ

2d

About The Position

The Area Director of Sales & Marketing leads and drives top-line revenue strategy for customary sales segments, including group and volume transient business, for a primary hotel while overseeing area sales and synergies at other assigned market hotels. The role monitors market trends, market share, and competitive hotel activity; directs property sales teams toward budgeted revenue goals; and develops and implements marketing communications plans and budgets that support revenue attainment. It also manages owner relations for the primary and assigned area hotels. The position provides multi-hotel oversight experience as a potential step toward broader regional responsibility.

Requirements

• At least 5 years of experience as a DOSM or sales leader, including prior hotel sales experience.
• Proficiency with sales automation systems such as DELPHI or alternatives, and PMS systems.
• Experience working collaboratively with revenue management and operations teams.
• Well-rounded knowledge of market segments and channel distribution sources, and the ability to develop a strategic plan for each.
• Excellent communication and presentation skills.
• Strong interpersonal skills and the ability to work in a team environment.
• Ability to direct, lead, train, motivate, and drive a direct sales team, and to build a cooperative and competitive team spirit and winning attitude.
• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
• Ability to multitask and prioritize departmental functions to meet deadlines.

Nice To Haves

• Bachelor’s degree in Hotel Management, Business, or Marketing.
• Area or regional multi-hotel sales oversight experience.
• Experience communicating with ownership groups and asset management.

Responsibilities

• Lead and drive top-line revenue for group and volume transient sales at the primary hotel, and oversee sales leaders at other assigned area hotels.
• Assess and respond to market trends, market share, and the competitive hotel environment.
• Develop and implement a marketing communications plan to achieve the hotel's desired positioning, and manage the sales and marketing budget.
• Represent the hotel's voice of the customer and communicate key issues and concerns throughout the organization.
• Use Smith Travel Research data, financial P&L, sales mix, forecasts, group pace and position, and other hotel reporting.
• Communicate market trends, demand generators, supply and demand, and economic factors affecting hotel performance.
• Conduct competitive set reviews and SWOT analyses, and monitor new hotel supply.
• Assess geographic source markets and develop plans to penetrate primary markets.
• Develop and implement key segment strategies and manage existing and target key accounts.
• Design sales deployment plans and market assignments.
• Develop sales goals to achieve budget and market-share targets.
• Manage group pace measurement and set sales production goals.
• Manage sales activity and travel schedules.
• Lead owner relations, communications, and expectations for the primary hotel and other assigned area hotels on behalf of Highgate Hotels.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed