Area Sales Manager

2020 Companies•Orlando, FL

13d•Onsite

About The Position

2020 Companies is hiring an Area Sales Manager to oversee retail sales operations across multiple Sam's Club locations in the assigned territory. The manager leads in-store Field Sales Agents who promote and sell Home Warranty services and plans to Sam's Club members. Reporting to the Program Manager, the role is responsible for coaching, staffing, training, and driving enrollment activity. It requires regular travel between stores, flexible hours including weekends, and supporting in-store sales when needed. The Area Sales Manager is accountable for team enrollment quotas, Net Sales Per 8 Hours targets, customer satisfaction, staffing levels, accurate reporting, and compliance with company and client policies. The role includes hiring and developing employees, managing schedules and performance, documenting corrective actions and terminations, and building working relationships with Sam's Club management and client contacts.

Requirements

High school diploma or equivalent.
At least 2 years of retail sales management experience.
Strong leadership abilities and professional communication and presentation skills.
Consultative selling ability and excellent objection-handling skills.
Good judgment, initiative, decision-making, and problem-solving ability.
Ability to work autonomously with strong time-management skills.
Ability to travel to Sam's Club locations within the region and work flexible hours, including weekends.
Proficiency with smartphones, scheduling tools, and digital reporting.
Reliable transportation, a valid driver's license, and proof of insurance.
Must pass an MVR screening, background check, and drug screening.

Nice To Haves

Some college education or management training.
Prior experience overseeing field sales teams in retail environments.

Responsibilities

Supervise and motivate Field Sales Agents across approximately ten Sam's Club locations.
Provide daily direction, training, coaching, and feedback to support team performance and engagement.
Lead team huddles and performance reviews, and manage schedules to maintain a 100% fill rate across assigned stores.
Interview, hire, train, and develop employees according to client and company directives.
Support in-store sales activities, engage customers, and drive enrollments as needed.
Ensure the team meets or exceeds weekly and monthly enrollment quotas, Net Sales Per 8 Hours targets, and KPIs.
Track headcount, productivity, sales performance, and team activity using internal reporting tools.
Document and manage employee performance, conduct corrective actions, and ensure compliance with HR policies.
Build and maintain professional relationships with Sam's Club store management and client contacts.
Ensure team members are trained in client-approved sales techniques, enrollment scripts, products, and policies.
Provide feedback and recommendations based on customer, team, and competitive insights.
Ensure adherence to client expectations, enrollment quality, ethical standards, and Sam's Club vendor demonstration guidelines.
Travel regularly to store locations throughout the assigned territory.
Administer and document counseling and termination actions accurately and promptly.
Attend required meetings, training sessions, and regional conference calls.
Maintain established enrollment goals and Net Sales Per 8 Hours targets, staffing and fill rates, customer satisfaction, accurate reporting, attendance, professionalism, and team accountability.

Benefits

Base salary starting at $60,000 plus uncapped commissions and overrides on team performance.
Health benefits.
401(k) with company match.
PTO.
Mileage reimbursement.
Paid training and company-provided equipment.
Career advancement opportunities.
Next-day pay on demand through DailyPay.
Paid holidays.
Personal development opportunities and professional stretch assignments.
Long-term career pathing options.