Area Manager

LyvWell Apartments•Washington, DC

9d•$110,900 - $155,190

About The Position

The Area Manager oversees multiple sites in a highly dense market and directly supervises several property leaders. The role is responsible for financial and operational performance across supported apartment communities, additional apartment communities (1–3), and/or mixed-use communities that may include retail, parking, or office space. Responsibilities include general administration, leasing and occupancy, property maintenance, and management of property associates and property managers. The Area Manager maintains physical assets and property performance to achieve the highest possible net operating income without compromising property appearance or customer service. The role may provide leadership coverage when an individual property manager position is vacant, and monitors regulatory compliance and company policies and procedures. The Area Manager leads and develops property managers, coordinates communication with the Corporate Office, supports training and use of property management and timekeeping systems, and conducts performance evaluations. The role leads annual budgeting and projections, monitors operating results, reviews vendor contracts, and supports marketing and leasing activities. It also oversees resident applications and leasing documents, rent collection, move-in and move-out processes, inspections, maintenance programs, capital projects, and responses to resident service requests and emergencies. The position requires travel to on-site locations as needed, with travel up to 25% of the time. Compensation is commensurate with experience, with a listed annual range of $110,900–$155,190.

Requirements

Bachelor’s degree in Property Management required.
8–10 years of general supervisory and property management experience required.
Must be available to travel to on-site locations as needed to perform the role.
Travel up to 25% of the time.

Nice To Haves

3–4 years of specific multi-site management experience preferred.
High school diploma/GED in General Studies preferred.
Associate degree in General Studies preferred.
10+ years of relevant work experience may offset minimum educational requirements.

Responsibilities

Oversee property managers at multiple sites and support them in carrying out business operations.
Coordinate communication between property managers and the Corporate Office.
Ensure supervised associates perform professionally and meet expectations; conduct performance evaluations.
Support proper use and timely input into property management and timekeeping software, including training associates and property managers.
Lead preparation of annual operating budgets and projections for supported properties and make decisions to support budget execution.
Prepare purchase orders and approve expenditures within budget guidelines when necessary.
Review and analyze vendor contracts and make recommendations to the Regional Manager/Director.
Review monthly operating results with the Regional leader and assist in preparing written variance reports.
Assist with development and implementation of property marketing plans based on analysis of competitive properties.
Coordinate advertising and promotional needs with the Marketing Department and ensure compliance with affirmative marketing procedures and goals.
Oversee applicant approvals, affordable housing eligibility where applicable, leasing documents, and collection of application fees, deposits, and move-in funds.
Oversee rent collection, verify payments, resolve discrepancies, deposit rent daily, report verifying information to the Corporate Office, and follow up on delinquent rents, collections, or evictions as necessary.
Oversee move-out inspections, resident damage or fee charges, related documentation, and on-site records.
Conduct move-in inspections, determine market readiness, implement housing quality standards, and perform annual or directed interim unit inspections.
Meet prospective residents, identify housing needs, assess eligibility, show units and amenities, quote rental rates and promotions, and follow up with prospects.
Maintain working knowledge of maintenance programs and capital improvement projects to support efficient property operations, preventive maintenance, housekeeping, and resident service responses.
Ensure compliance with housing quality standards and coordinate major maintenance issues with the Engineering Department.
Respond to emergency situations and contact appropriate Regional Managers or agencies as necessary.
Provide leadership coverage at individual properties when manager roles are vacant.