Area Manager

EDSI (Educational Data Systems, Inc.)•Waller, TX

13d

About The Position

The Area Manager manages daily operations, supervises staff, and ensures consistent service delivery across multiple locations while maintaining alignment with workforce development goals. The role coordinates and oversees program services and ensures compliance with contract regulations. It also manages office operations, staff matters, budgets, performance targets, customer concerns, and coordination with partner agencies.

Requirements

Bachelor’s degree in a related field, or an equivalent combination of education and 5–10 years of relevant leadership experience.
Previous management experience is desired.
Skills and experience providing career development assistance.
Working knowledge of Microsoft Office products.
Experience in a team-oriented environment.
Ability to converse with a wide range of professionals and demonstrate a positive professional attitude.
Valid driver’s license and clean driving record required.

Nice To Haves

Previous management experience.

Responsibilities

Establish professional working relationships with program partners.
Attend required meetings and apprise staff of discussions held at those meetings.
Address human resource and staff concerns.
Ensure staff and program resources are used appropriately.
Provide a positive vision for changes required during program operations.
Use positive communication techniques to resolve issues.
Manage day-to-day office operations.
Facilitate weekly staff meetings and supervise check-ins.
Monitor program budgets and expenditures, and provide input to the Finance team on program fiscal matters.
Review and approve purchase orders, expense reports, audit paperwork, process changes, and staff schedules.
Directly supervise designated staff.
Monitor progress toward contractual performance targets, develop solutions for performance issues, and prepare performance reports.
Address customer complaints, issues, and concerns as needed.
Conduct interviews and make recommendations for hiring new staff as needed.
Ensure staff understand and adhere to company and program policies.
Collaborate with collocated partner agency staff to coordinate onsite services and events, customer referrals, and adherence to facility policies and procedures.
Pursue other opportunities as available.