Area Manager

Chewy•Jessup, PA

1d•Onsite

About The Position

Chewy is hiring an Area Manager for its Jessup, Pennsylvania Fulfillment Center. The Area Manager leads hourly associates in the accurate receiving, storage, and shipping of products and is responsible for meeting and exceeding productivity, labor, and quality objectives. The role requires a motivating leadership presence and a focus on supporting the team, recognizing achievements, and maintaining a positive work environment. The Area Manager oversees day-to-day operations in a fast-paced e-commerce distribution environment, establishes and enforces standards, supports associate success, and ensures timely and accurate container unloading and put-away. The position also involves training, coaching, employee relations, performance and attendance documentation, and investigating processes to identify and drive improvements.

Requirements

Associate degree required; a bachelor's degree is preferred.
2–4 years of supervisory experience, preferably in a warehouse or distribution center environment.
Excellent interpersonal expertise, oral and written communication skills, and strong attention to detail.
Intermediate computer skills, including Microsoft Office and timekeeping software solutions.
Ability to work a flexible schedule, including nights and weekends if business requires.
Position may require travel.

Nice To Haves

Bilingual in Spanish.
Bachelor's degree.

Responsibilities

Lead hourly associates in the accurate receiving, storage, and shipping of products.
Manage day-to-day operations in a fast-paced e-commerce distribution environment while maintaining a positive, motivating leadership presence.
Establish and ensure adherence to operational standards.
Work actively with associates to support their success.
Lead timely and accurate container unloading and put-away, ensuring containers are returned without additional charges.
Ensure hourly associates receive accurate orientation and training, and verify that standards are understood and followed.
Observe employee activities and provide assessments and encouraging acknowledgment regarding safety, work quality, metrics, and demeanor.
Address employee questions and concerns and follow up to support a positive work environment and earn trust.
Motivate, guide, and hold team associates accountable to established standards, reinforcing appropriate behavior.
Develop open communication, positive employee relations, employee involvement, and recognition of employee accomplishments and ideas.
Complete documentation related to attendance, efficiency, behavior, and safety.
Investigate processes and drive improvements using associate feedback and data analysis, escalating changes to achieve departmental goals.
Meet and exceed established productivity, labor, and quality objectives.