Midwest/Southwest - Area Manager

Jenni Kayne•Houston, TX

8d•Onsite

About The Position

Jenni Kayne is seeking an Area Manager to lead its Los Angeles metropolitan market. Reporting to the Director of Stores, this field-based retail leadership role is responsible for driving business performance, developing store teams, ensuring operational excellence, and delivering an elevated client experience consistent with the Jenni Kayne brand. The role requires spending 100% of working time in the field, traveling between stores and working directly with teams according to business priorities and market needs. The Area Manager serves as the primary field leader and culture carrier for the market, partnering with Store Managers and senior Retail leadership to improve performance, develop talent, execute company initiatives, and identify local opportunities. The position includes coaching on the sales floor, conducting store visits and business reviews, supporting store openings and activations, and building client, community, and brand relationships across the market. The annual base salary is $110,000–$130,000, determined by experience, education, skills, and location.

Requirements

At least 5 years of multi-unit retail leadership experience.
Proven track record of driving business performance while developing high-performing teams.
Demonstrated success coaching, developing, and retaining top retail talent.
Demonstrated success building talent pipelines through recruiting, networking, succession planning, and internal development.
Strong leadership presence and exceptional coaching, communication, and relationship-building skills.
Experience partnering with Human Resources on employee relations, performance management, coaching, and talent development.
Strong business acumen and ability to analyze reporting, identify trends, and translate insights into action.
Strong understanding of local markets and experience developing community partnerships, hosting client events, and driving grassroots marketing initiatives.
Proficiency in Microsoft Office Suite and retail reporting systems.
Ability and willingness to work 100% in the field and travel independently between stores throughout the Los Angeles metropolitan area.
Ability to adjust store presence and travel based on business performance, leadership needs, events, launches, and other market priorities.
Flexible schedule, including evenings, weekends, and holidays as business needs require.
Ability to lift and move up to 30 pounds and stand for extended periods as needed.
Passion for the Jenni Kayne brand and lifestyle.

Responsibilities

Serve as the primary leader and culture carrier for Jenni Kayne stores throughout the Los Angeles metropolitan area.
Maintain a visible field presence and travel between stores based on business priorities and market needs.
Drive monthly and annual sales goals and operational excellence across all locations.
Develop Store Managers and store teams, build succession plans, and cultivate a leadership bench across the market.
Partner with Store Managers to analyze business trends and reporting, identify opportunities, and develop actionable strategies using key performance indicators.
Coach and hold leaders and teams accountable through feedback, performance management, recognition, and clear action plans.
Conduct regular store visits, business reviews, and one-on-one touchbases with Store Managers.
Coach teams on the sales floor in selling behaviors, client engagement, product knowledge, conversion, clienteling, and store performance.
Lead execution of company initiatives, product launches, operational updates, and training across the market.
Partner with Visual Merchandising to maintain brand standards, storytelling, and visual consistency.
Conduct store audits and coach teams on visual presentation, operational execution, inventory management, and client experience.
Onboard, develop, and mentor new Store Managers and field leaders.
Partner with Human Resources on employee relations, coaching documentation, performance management, corrective action, and talent development.
Build a talent pipeline through recruiting, networking, succession planning, and internal development.
Support new store openings and pop-up activations, including hiring, training, merchandising, operational readiness, and market launches.
Partner with Store Managers on community engagement, local partnerships, client events, and networking opportunities.
Identify opportunities to strengthen client engagement, retention, loyalty, and high-value client relationships.
Leverage local market opportunities for partnerships, brand-building, events, and relationships that drive traffic and introduce new clients to Jenni Kayne.
Communicate business performance, talent, field insights, and market opportunities to senior Retail leadership.
Own the overall health and performance of the Los Angeles market, fostering accountability, collaboration, and continuous improvement.