Area Manager - Mattoon Area

Innovative Staff Solutions, Inc.•Mattoon, IL

20h•$24 - $28•Onsite

About The Position

Innovative Staff Solutions is hiring a full-time Area Manager for its Mattoon and Effingham, Illinois locations. The role connects candidates with clients while overseeing internal staff and branch operations. The Area Manager recruits and processes candidates, develops client relationships, manages employees assigned to client locations, and handles operational and financial tasks. The position requires travel to ISS locations and client sites within an hour of Mattoon, with no overnight stays. The stated schedule is Monday through Friday, 8 a.m. to 5 p.m., with overtime as needed to meet deadlines. Innovative Staff Solutions is a family-owned, full-service staffing company with more than 30 years of experience and over 20 locations across Illinois, Indiana, Kentucky, Wisconsin, and Missouri. The company emphasizes customer service, client partnerships, community involvement, training, and professional development. Compensation is $24–$28 per hour plus a bonus plan.

Requirements

Four-year degree or equivalent experience.
At least four years of customer service experience.
Proficiency in Microsoft Office products.
Professional appearance and demeanor.
Detail-oriented and organized, with the ability to work efficiently despite interruptions.
Proven track record in a leadership position.
Strong written and verbal communication skills.
Dependable and flexible, with the ability to work Monday through Friday, 8 a.m. to 5 p.m., and overtime as needed to meet deadlines.
Ability to travel to locations and clients within an hour of Mattoon, Illinois; overnight stays are not required.

Responsibilities

Recruit, interview, and train internal staff for team openings.
Travel to ISS locations to cover absences among internal staff.
Manage branch finances and operations, including payroll, invoices, and account collections.
Recruit, interview, and process candidates for job openings to meet client needs.
Follow hiring steps precisely to support quality hiring decisions.
Maintain a network of qualified candidates through detailed documentation and follow-up.
Travel to current and prospective client locations to develop business relationships.
Collaborate with clients to meet business needs and manage employees assigned to their locations.
Communicate with clients by phone, email, and in person to build and foster business relationships.
Conduct regular staff performance reviews and meetings.
Address customer and employee satisfaction concerns promptly.
Process new-hire paperwork and drug screens, and maintain relevant employment-related legal compliance, including workers’ compensation and unemployment matters.