Area Manager, DC - Full Time

bluemercury • Washington, DC

2d • $21 - $36 • Onsite

About The Position

Bluemercury is seeking an Area Manager to lead a home store as its Store Manager and oversee several nearby stores as a multi-unit leader. The role focuses on elevating customers’ beauty experiences through exceptional service, product expertise, and personalized beauty advice, while driving sales and optimizing customer service. The Area Manager builds relationships with clients and colleagues, models Bluemercury’s client-first service approach, and empowers teams to exceed customer expectations.

The position combines strategic retail leadership with direct client service. The Area Manager communicates the brand vision, develops team members, recruits talent, analyzes business performance, builds strategies to achieve KPIs, and maintains operational excellence across locations. The role is based in the home store and other stores under the Area Manager’s supervision, with weekly travel between locations.

Requirements

• 2–3 years of retail management experience.
• Advanced authority and expertise in successful retail team leadership.
• Strong interpersonal and communication skills, including the ability to connect across organizational levels and share knowledge.
• Ability to foster acceptance and respect and build authentic relationships with colleagues, customers, and communities.
• Passion for beauty and commitment to staying current with trends and products.
• Flexible availability, including days, evenings, Saturdays, and holidays.
• Critical-thinking skills, strategic partnership abilities, and inspirational leadership.
• Resourcefulness and ability to adapt quickly to changing priorities.
• Ability to travel efficiently between locations weekly.
• Strong time-management skills to manage competing priorities, teams, and locations.
• Ability to stand and walk for prolonged periods; frequent use of computers, handheld electronic equipment, and cash registers; ability to reach, crouch, kneel, and stoop; color vision; and ability to lift and move items weighing up to 25 pounds.
• Ability to work for prolonged periods around fragrance and home-fragrance products.

Nice To Haves

• Retail management experience in the beauty industry is preferred.

Responsibilities

• Facilitate consistent communication with the team and central business partners.
• Inspire and empower the team by sharing the brand vision and business challenges, while holding team members to high standards.
• Model Bluemercury’s client-first service approach, build relationships, assist clients with product selection, and nurture client loyalty.
• Analyze business performance, develop strategies to achieve KPIs, delegate work, and celebrate progress toward goals.
• Create and execute store-level event strategies to drive incremental sales.
• Coach, train, and develop direct reports using performance management and continuous improvement practices.
• Recruit high-performing talent, build a talent pipeline, and support succession planning.
• Execute operational tasks and support effective scheduling, inventory control, cost minimization, and profitability.
• Build personalized relationships with customers, colleagues, and other internal and external partners, fostering a welcoming and inclusive environment.
• Maintain and share expertise in beauty products and current industry trends.
• Recommend products based on client needs, preferences, and skin types; demonstrate products and provide application tips.
• Drive sales by communicating product benefits and promotions, promoting loyalty programs and events, and encouraging repeat business.
• Support inventory management and maintain product availability and an organized, visually appealing store.
• Participate in and occasionally lead in-store beauty workshops.
• Collect customer feedback and share product and service insights with management.
• Travel between locations on a weekly basis.

Benefits

• Inclusive, challenging, and fun work environment.
• Competitive pay, including commission and bonus opportunities.
• Merchandise discounts and gratis.
• Paid time off for full-time hourly employees.
• Medical, dental, and vision coverage.
• 401(k).
• Advancement opportunities and mentorship.
• Employee Assistance Program with mental health and financial literacy resources.
• Colleague Resource Groups and give-back/volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed