DC AREA SUPERVISOR

The Home Depot•Boston, MA

5d•$65,000 - $80,000

About The Position

The DC Area Supervisor leads an hourly team and influences the broader distribution team to ensure distribution center work is performed efficiently, safely, and productively. The position manages 20 to 30 hourly associates and is responsible for prompt, efficient, and accurate merchandise handling, as well as developing and implementing team goals. Management duties include hiring, evaluating, developing, disciplining, and terminating hourly associates. The supervisor oversees operations in a functional area, ensures procedures are followed, evaluates work methods, and recommends process improvements. The role also coaches and develops associates, monitors productivity, safety, service, and quality, maintains inventory accuracy, reviews performance and business metrics, and plans staffing and operations to meet business plans and production expectations. The position typically reports to the Operations Manager and may supervise a shift or coordinate multiple work groups. The job is based in a comfortable indoor area, with unpleasant conditions described as infrequent and not objectionable. It requires intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, and lifting materials or equipment, some of which may be heavy or awkward. Overnight travel is typically less than 10% of the time. Flexibility to work various shifts and ability to relocate are required.

Requirements

Must be at least 18 years of age.
Must be legally permitted to work in the United States.
Flexibility to work various shifts.
Ability to relocate.
At least 2 years of work experience.
High school diploma and/or GED-level knowledge, skills, and abilities.
Ability to perform intermittent continuous physical exertion, including walking, standing, stooping, climbing, and lifting materials or equipment, some of which may be heavy or awkward.

Nice To Haves

Bachelor's degree.
Computer skills, including experience with Microsoft Office software.
Experience with Warehouse Management Systems.
3 or more years of supervisory experience in a related field.

Responsibilities

Ensure operations procedures are followed and identify and recommend changes to standardized processes.
Evaluate and analyze work methods and recommend ways to eliminate inefficiencies.
Guide associates in daily operations and monitor productivity, safety, service, and quality.
Train, coach, and provide feedback to hourly associates; conduct regular evaluations using factual data and observations.
Coach and counsel associates regarding job performance and work methods, and resolve associate relations issues.
Hire, compensate, discipline, and terminate hourly associates in the assigned department.
Investigate operational errors, determine causes, and recommend corrective action.
Maintain inventory accuracy and control; review reports and identify improvements to productivity, accuracy, quality, and expenses.
Coordinate and monitor operations to keep production rates consistent with the business plan and pattern while reducing irregularities and damages.
Review reports and business metrics to analyze and plan staffing needs for optimal department operations.
Perform other duties as assigned by the Operations Manager, Assistant General Manager, or General Manager.
Plan, monitor, and review subordinate work; make recommendations concerning selection, termination, performance appraisal, and professional development.