DC AREA SUPERVISOR
About The Position
The DC Area Supervisor leads an hourly team and influences the distribution team to run the distribution center efficiently, safely, and productively. The role oversees prompt, efficient, and accurate merchandise handling and develops and implements team goals. It includes management responsibilities for 20 to 30 hourly associates, including hiring, evaluation, development, discipline, and termination. The supervisor ensures procedures are followed, evaluates work methods, and recommends process improvements. The role coaches and develops associates, monitors productivity, safety, service, and quality, resolves associate relations issues, investigates operational errors, and reviews inventory, performance, and business metrics. It also coordinates operations and staffing to meet business plans and production rates.
Requirements
- Must be at least 18 years of age.
- Must be legally permitted to work in the United States.
- Flexibility to work various shifts.
- Ability to relocate.
- Minimum of 2 years of work experience.
- High school diploma and/or GED-level knowledge, skills, and abilities, typically acquired through completion of that education.
- Ability to plan, monitor, and review the work of subordinates, potentially supervising a shift or coordinating multiple work groups.
Nice To Haves
- Bachelor's degree.
- Computer skills, including Microsoft Office.
- Experience with Warehouse Management Systems.
- 3 or more years of supervisory experience in a related field.
Responsibilities
- Ensure operations procedures are followed and recommend changes to standardized processes.
- Evaluate current work methods and recommend ways to eliminate inefficiencies.
- Guide associates in daily operations and monitor productivity, safety, service, and quality.
- Train, coach, counsel, and provide feedback to hourly associates; conduct regular evaluations.
- Resolve associate relations issues and handle hiring, compensation, discipline, and terminations in the assigned department.
- Investigate operational errors, determine causes, and recommend corrective action.
- Maintain inventory accuracy and control; review reports and identify improvement opportunities in productivity, accuracy, quality, and expenses.
- Coordinate and monitor operations to meet business plans and production rates while reducing irregularities and damages.
- Review reports and business metrics to plan staffing needs for optimal department operations.
- Perform other duties as assigned by the Operations Manager, Assistant General Manager, or General Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
