DC Area Supervisor
About The Position
The DC Area Supervisor leads an hourly team and influences the distribution team to help run the distribution center efficiently, safely, and productively. The role manages 20 to 30 hourly associates and ensures merchandise is handled promptly, efficiently, and accurately. The supervisor develops and implements team goals and is responsible for hiring, evaluating, developing, disciplining, and terminating hourly associates. The position oversees operational procedures, analyzes work methods and recommends improvements, coaches and develops associates, monitors productivity, safety, service, and quality, and addresses associate relations and operational errors. The supervisor also maintains inventory accuracy and control, reviews performance metrics, and plans staffing and operations to meet business plans and production expectations. The position typically reports to the Operations Manager and requires direct supervision of others, including planning, monitoring, and reviewing subordinate work. Overnight travel is typically less than 10% of the time. The work is performed in a comfortable indoor area, with occasional physical exertion such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward. Flexibility to work various shifts and ability to relocate are required.
Requirements
- Must be at least 18 years old.
- Must be legally permitted to work in the United States.
- Flexibility to work various shifts.
- Ability to relocate.
- At least 2 years of work experience.
- High school diploma and/or GED-level knowledge, skills, and abilities, typically acquired through completion of high school or a GED.
- Ability to directly supervise, plan, monitor, and review the work of others.
Nice To Haves
- Bachelor's degree.
- Computer skills, including Microsoft Office.
- Experience with Warehouse Management Systems.
- 3 or more years of supervisory experience in a related field.
Responsibilities
- Ensure operations procedures are followed and recommend changes to standardized processes to the Operations Manager and/or Assistant General Manager.
- Evaluate current work methods and recommend ways to eliminate inefficiencies.
- Guide associates in daily operations and monitor productivity, safety, service, and quality.
- Train, coach, and provide feedback to hourly associates; perform regular evaluations using factual data and observations.
- Coach and counsel associates regarding job performance and work methods, and resolve associate relations issues in the assigned functional area.
- Handle hiring, compensation, discipline, and termination of hourly associates in the assigned department.
- Investigate operational errors, determine causes, and recommend corrective action.
- Maintain inventory accuracy and control; review reports and identify opportunities to improve productivity, accuracy, quality, and expenses.
- Coordinate and monitor operations to meet business plans and production rates while reducing irregularities and damages.
- Review reports and business metrics to analyze staffing needs and support optimal department operations.
- Perform other duties as assigned by the Operations Manager, Assistant General Manager, or General Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
