Area Manager - Systems (Grocery)
About The Position
The Area Manager - Systems oversees systems operations and associates in the area of responsibility. The role communicates goals, manages staffing and scheduling, assigns duties, coordinates workloads, and monitors productivity to achieve facility goals for production, quality, and safety. The manager ensures associates understand and follow systems procedures and company policies, standards, and procedures, and supports safe and properly maintained equipment. The position identifies and responds to customer, compliance, and operational issues, taking steps to prevent recurrence. The role supervises and develops associates and leaders through workload coordination, performance monitoring, feedback, coaching, training, and participation in hiring and promotion. It reviews business reports, addresses associate, customer, and supplier concerns, and helps implement the area business plan. The position also calls for building collaborative, high-performing teams; acting with integrity; serving customers and members; and driving continuous improvement while supporting Walmart’s stated goal of becoming a regenerative company.
Requirements
- Bachelor’s degree in a related field, or an associate’s degree in a related field, plus one year of experience supervising, evaluating, mentoring, and developing employees; managing workload; and participating in hiring and promotion; or one year of experience as a Walmart Logistics supervisor or manager performing those responsibilities; or three years of experience supervising, evaluating, mentoring, and developing employees, managing workload, and participating in hiring and promotion; or three years of experience in an Information Systems environment maintaining and troubleshooting computer systems, such as networks, hardware, and software.
Nice To Haves
- A bachelor’s degree in a related field and one year of experience as a supervisor or manager in an information systems environment, supervising, evaluating, mentoring, and developing employees, managing workload, and participating in hiring and promotion.
- Experience as a supervisor or manager in an information systems environment maintaining and troubleshooting computer systems, supervising, evaluating, mentoring, and developing employees, managing workload, and participating in hiring and promotion.
- Experience working with Walmart Logistics applications, such as Global Logistics Systems (GLS), Trailer Manifest System (TMS), Global Distribution Systems (GDS), or IBM CICS (Host).
Responsibilities
- Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
- Maintain quality and safety standards by training associates, monitoring compliance with policies and procedures, and maintaining procedures and supporting documentation.
- Supervise and develop associates and leaders by assigning duties, coordinating workloads, monitoring performance, providing feedback, identifying development needs, and participating in hiring, promotion, coaching, teaching, and evaluation.
- Monitor and manage productivity, including preparing, reviewing, and analyzing business reports.
- Identify associate, customer, and supplier concerns and determine or recommend corrective actions to resolve them.
- Implement the business plan by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads to achieve facility production, quality, and safety goals.
- Manage systems operations and demonstrate and communicate knowledge of systems procedures.
- Ensure associates follow company policies, standards, and procedures related to systems operations.
- Help associates understand procedures for systems operations, handling accidents and emergencies, and maintaining equipment in safe working order.
- Identify and respond appropriately to customer, compliance, and operational issues related to systems operations, and take steps to prevent recurrence.
- Build collaborative, high-performing teams and create a workplace where associates feel supported and connected.
- Develop and retain talent, empower associates, and recognize their contributions and accomplishments.
- Model integrity, ethics, compliance, and Walmart values; hold oneself and others accountable.
- Support Walmart’s goal of becoming a regenerative company through positive impact, belonging, waste elimination, and local giving.
- Deliver results while prioritizing customers and members and applying the EDLP and EDLC business models.
- Use data, insights, and analysis in decision-making while balancing short- and long-term priorities.
- Drive continuous improvement, encourage learning from mistakes, and support adoption of new technologies and skills.
Benefits
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit, including tuition, books, and fees for eligible programs.
- Performance-based bonus awards and additional annual or quarterly performance bonuses.
- Stock may be additional compensation for certain positions.
- Regional Pay Zone (RPZ) compensation based on location may apply.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
