(USA) Area Manager - Service Shop (Transportation)

Walmart•Cullman, AL

3d•$80,000 - $120,000•Onsite

About The Position

The Area Manager - Service Shop is responsible for implementing the business plan for their area by communicating goals, managing staffing and schedules, assigning duties, and coordinating workloads to meet facility goals. The role manages daily staffing and workload, monitors productivity and performance, and oversees expenses, budgets, and asset utilization. The manager maintains quality and safety standards by ensuring associates receive training, monitoring compliance with company policies and procedures, and maintaining supporting documentation. They identify and address concerns raised by associates, customers, or suppliers, and supervise and develop associates and leaders through performance feedback, training, coaching, and participation in hiring and evaluations. The position manages shop operations, including monitoring maintenance and repair processes to ensure they follow refurbishment or repair procedures and ensuring shop and worker compliance with state and federal regulations. The role also upholds Walmart's expectations for respect, integrity, customer service, and continuous improvement, and supports the company's goal of becoming a regenerative company.

Requirements

Associate's degree in Business, Logistics, or a related field and 1 year of supervisory experience; or
Bachelor's degree in Business, Logistics, or a related field; or
1 year of Walmart Refurb/Service Shop or Walmart Logistics management experience; or
3 years of service shop technician experience; or
Industrial technical certification (for example, ASE, Air Conditioning, DOT Brake, or DOT Preventative Maintenance) and 1 year of supervisory experience in heavy-duty truck and trailer maintenance.

Nice To Haves

General Maintenance experience.
Microsoft Office experience.
Bachelor's degree in Business.
Bachelor's degree in Logistics.
ASE certification.
DOT Transportation certification.

Responsibilities

Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
Implement the area business plan by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads to achieve facility goals related to production, quality, and safety.
Manage daily staffing and workload to meet shop performance goals.
Monitor area productivity by preparing, reviewing, and analyzing business reports.
Maintain quality and safety standards by ensuring associates are trained on Logistics and company policies, standards, and procedures; monitoring compliance; and maintaining procedures and supporting documentation.
Identify associate, customer, or supplier concerns and determine corrective actions or make recommendations to resolve them.
Supervise and develop associates and leaders by assigning duties, coordinating workloads, monitoring performance, providing feedback, teaching and modeling policies and procedures, identifying development needs, and participating in hiring, promotion, coaching, and evaluation.
Manage shop operations by monitoring maintenance and repair processes to ensure they follow refurbishment or repair procedures.
Monitor and ensure shop and worker compliance with state and federal regulations.
Manage financial aspects of the area by tracking expenses against budget, monitoring asset utilization, and preparing, reviewing, and analyzing business reports.
Build collaborative, trusting relationships; communicate with impact; attract, retain, empower, and develop talent; and recognize contributions.
Model integrity, ethics, and compliance; hold oneself and others accountable; and support Walmart's goal of becoming a regenerative company.
Put customers first, apply EDLP and EDLC business models to plans, and make decisions informed by data and analysis.
Drive continuous improvement, adopt new technologies and skills, and support others through change.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid by Walmart for eligible programs.
Performance-based bonus awards.
Stock may be additional compensation for certain positions.