About The Position

The Area Management Specialist ensures that operations at properties in their assigned area comply with Operational Excellence standards and other guidelines of Mercy Housing Management Group and Mercy Housing. Depending on the assignment, the specialist is responsible for ensuring or supporting adherence to those standards and property-specific goals. Specific periodic assignments are identified in writing by the Area Director of Property Operations or Regional Director. The role also completes reasonable work-related directives from the supervisor and above. This is an on-site position.

Requirements

  • High school diploma or equivalent.
  • Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.
  • Experience being accountable for financials.
  • Previous housing or property management experience, including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties.
  • Ability to comprehend and communicate in English orally and in writing.
  • Ability to interpret and understand financial information generated from property management software reports.
  • Proficiency with Microsoft Office.
  • Ability to define and solve problems.

Nice To Haves

  • Professional certification in property or affordable housing management.
  • At least two years of administrative, accounting, customer service, and/or supervisory experience.

Responsibilities

  • Ensure or support adherence to Operational Excellence standards and property-specific goals, based on the assignment.
  • Follow rent collection procedures.
  • Ensure occupancy levels meet budgeted levels and exceed them where possible.
  • Achieve rents allowed under regulatory programs.
  • Review property expenses regularly and manage them effectively within budgeted guidelines.
  • Ensure staff understand and effectively use property management, accounting, and personnel-related software; instruct staff in proper use as needed.
  • Complete reasonable work-related directives from the supervisor and above.

Benefits

  • One-time sign-on bonus of $3,640.
  • Several healthcare plans to choose from.
  • Dental insurance, including adult and child orthodontia.
  • Vision insurance.
  • 15 days of earned PTO in the first year.
  • 12 company holidays and two floating holidays.
  • 403(b) with employer match.
  • Early close Fridays with three paid hours each Friday.
  • Early close before a holiday with three paid hours.
  • Paid time off between Christmas and New Year's.
  • Paid volunteer time.
  • Paid parental leave and caregiver leave.
  • Paid life insurance.
  • Free employee assistance plan.
  • Free basic dental.
  • Pet insurance options.
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