Area Health Information Specialist I

Datavant • Tulsa, OK

7d • Onsite

About The Position

Datavant is hiring an entry-level Area Health Information Specialist I to process release of information (ROI), particularly medical record requests, accurately and efficiently while providing high-quality customer service. The specialist protects patient privacy by ensuring that access is limited to authorized individuals and that disclosures comply with the request, authorization, company policy, facility policy, and HIPAA regulations.

This is an onsite role in Tulsa, Oklahoma, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. Duties include receptionist and front-desk work, answering inbound and outbound calls, managing faxes, processing records requests, scanning mail, preparing CDs, maintaining patient records, and supporting administrative tasks. The role may include assisting patient walk-ins and scheduling pickups. The position requires meeting site-specific productivity expectations and may involve overtime during peak seasons.

Datavant provides onsite or virtual training followed by job shadowing with an assigned mentor, and provides company equipment. Employment sponsorship is not available. Some client sites require post-offer health screenings and proof of or completion of specified vaccinations; exemption requests are reviewed case by case.

Requirements

• High school diploma or GED.
• Ability to commute between locations as needed.
• Basic computer proficiency.
• Comfort using phones, fax machines, printers, and other general office equipment regularly.
• Professional verbal and written communication skills in English.
• Attention to detail and quality when handling accurate and compliant medical-record information.
• Strong data-entry skills.
• Ability to work with minimal supervision and respond to changing priorities and role needs.
• Ability to organize and manage multiple tasks and work in a fast-paced environment.
• Ability to work overtime during peak seasons when required.

Nice To Haves

• Knowledge of HIPAA and medical terminology.
• Bilingual Spanish and English speaking ability.
• Medical-record knowledge.
• Experience in a healthcare environment.
• Previous production- or metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with onsite clients and customers.
• Comfort proposing new ideas, process improvements, and feedback to internal stakeholders.

Responsibilities

• Receive and process requests for patient health information in accordance with company and facility policies and procedures.
• Protect the confidentiality and security of privileged information and apply medical privacy regulations to prevent unauthorized disclosure.
• Manage and safeguard patient health records, ensuring compliance with HIPAA standards.
• Prepare new patient charts by gathering documents and information from paper sources and/or electronic health records.
• Assemble medical records in standard order and ensure they are accurate and complete.
• Create digital images of paperwork for storage in the electronic medical record.
• Retrieve and appropriately transmit patient records in response to internal and external requests.
• Answer inbound and outbound calls and perform receptionist and front-desk duties.
• Manage incoming and outgoing faxes, scan mail, and perform related administrative work such as opening mail and data entry.
• Assist patient walk-ins when needed.
• Maintain working knowledge of company and facility software and adhere to applicable codes of conduct and policies.
• Inform the manager about work or site difficulties and fluctuating volumes.
• Meet productivity expectations established for the site.
• Schedule pickups when needed and assist with additional duties or responsibilities as required.

Benefits

• Comprehensive onsite or virtual training followed by job shadowing with an assigned mentor.
• Company-provided equipment, including a computer, monitor, and virtual phone.
• Paid time off.
• Health insurance.
• Vision insurance.
• Dental insurance.
• 401(k) savings plan.
• Tuition assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED