Area Health Information Specialist I

Datavant • Virginia Beach, VA

1d • Onsite

About The Position

Datavant is seeking a detail-oriented, customer-focused Release of Information (ROI) Health Information Specialist to support a medical facility in Virginia Beach, Virginia. The role processes medical record requests, maintains HIPAA compliance, and ensures accurate and timely release of protected health information. The specialist retrieves records from electronic medical record systems, generates reports, performs related administrative tasks, tracks requests, and communicates with healthcare staff, patients, and requestors. The position requires multitasking in a fast-paced healthcare environment while maintaining confidentiality and meeting productivity and quality standards. The employee may provide coverage when onsite staff are absent and must be able to travel between local sites as needed. The schedule is Monday through Friday, 8:00 AM–4:30 PM EST. This is an onsite, full-time position. The estimated base pay range is $15–$18.32 per hour. The position is not eligible for employment sponsorship. Post-offer health screenings and proof of or completion of client-required vaccinations may be required; exemption requests are reviewed case by case.

Requirements

• High school diploma or equivalent from an accredited institute recognized by the State Department of Education.
• Ability to commute between locations as needed.
• Ability to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfort using phones, fax machines, printers, and other general office equipment regularly.
• Professional verbal and written communication skills in English.
• Attention to detail and quality in handling accurate and compliant medical-record information.
• Strong data-entry skills.
• Ability to work with minimal supervision and respond to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Ability to respond to requests in a fast-paced environment.
• Must take and pass a 90-day ROI Certification course with a score of 85% or higher.

Nice To Haves

• Experience in a healthcare environment.
• Previous production- or metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with onsite clients and customers.
• Comfort bringing new ideas, process-improvement suggestions, and feedback to internal stakeholders.

Responsibilities

• Process Release of Information (ROI) requests accurately and efficiently.
• Retrieve and compile medical records from EMR systems.
• Ensure HIPAA compliance when handling protected health information.
• Pull and generate reports as needed.
• Perform administrative functions related to ROI processing.
• Maintain organized documentation and tracking of requests.
• Communicate effectively with healthcare staff, patients, and requestors.
• Provide coverage support when onsite staff are out, including PTO or call-outs.
• Maintain productivity and quality standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED