Area Director, Northeast

Richemont•New York, NY

1d•$200,000 - $250,000

About The Position

The Area Director leads a portfolio of Cartier boutiques in the Northeast, connecting strategy with execution to strengthen commercial performance, operational excellence, and exceptional client experiences. The role works closely with the Regional AVP and cross-functional partners to grow market share, strengthen client relationships, and elevate clienteling and omnichannel experiences while ensuring boutiques reflect Cartier’s standards and spirit. The Area Director coaches and develops Boutique Directors, builds leadership capability, supports succession planning, and creates opportunities for talent to grow across Cartier and Richemont. The role champions hospitality, service, and client experience; helps shape regional strategy alongside Corporate and Regional Leadership; and represents Cartier as an ambassador within the luxury community. It also builds partnerships across boutiques, Regional Leadership, Corporate functions, and Richemont to strengthen collaboration and create value beyond the assigned market.

Requirements

8–10 years of progressive leadership experience, ideally within luxury retail or hospitality.
Proven success leading multiple locations with P&L responsibility and delivering sustainable commercial growth.
Demonstrated ability to coach leaders, build high-performing teams, and develop strong succession pipelines.
Deep understanding of luxury retail, clienteling, omnichannel strategy, and operational excellence.
Flexibility to travel and work retail hours, including weekends and client events, as business needs require.

Nice To Haves

Bachelor’s degree in business or a related field preferred.
Additional language skills.
SAP experience.

Responsibilities

Provide strategic leadership across multiple boutiques, advancing commercial performance, operational excellence, and exceptional client experiences.
Identify opportunities to grow market share, strengthen client relationships, and elevate clienteling and omnichannel experiences.
Ensure boutiques reflect Cartier’s standards, elegance, and spirit.
Coach and develop Boutique Directors and strengthen leadership capability.
Champion succession planning and opportunities for talent development across Cartier and Richemont.
Foster a culture of accountability, collaboration, and continuous development.
Champion hospitality, service, clienteling, and omnichannel experiences that reflect Cartier.
Use knowledge of clients, markets, and emerging trends to elevate client experiences and help shape regional strategy.
Build partnerships across boutiques, Regional Leadership, Corporate functions, and Richemont.
Represent Cartier within the luxury community and strengthen collaboration across the Maison.