Area Director of Sales

Crestline Hotels & Resorts•Virginia Beach, VA

About The Position

Crestline Hotels & Resorts is seeking an Area Director of Sales to manage a team and drive market share across its properties. The role focuses on identifying revenue-growth opportunities in the market, leading and mentoring the sales team, and coordinating with hotel, regional, and corporate partners. The successful candidate will help grow total hotel revenue and year-over-year RevPAR Index, contract group business, secure corporate negotiated-rate accounts, and execute each hotel’s business plan. The position also involves understanding competitive hotel sets, supporting sales-staff effectiveness, and building relationships with hotel ownership and relevant field and corporate staff.

Requirements

  • High school diploma or GED, with 3–5 years of equivalent work experience.
  • Strong understanding of hotel sales and competitive sets, with a proven record of success.
  • Exceptional verbal and written communication skills, including the ability to influence others.
  • Moderate computer skills, including effective email communication and the ability to manipulate and analyze information in spreadsheets and databases.
  • Passion for hotel sales and a competitive, hunter mentality.

Nice To Haves

  • Bachelor’s degree.
  • Experience with select-service, focused-service, or extended-stay hotels.
  • Marriott brand experience.
  • Delphi experience.
  • Premium-branded hotel experience, especially with select-service or extended-stay brands.

Responsibilities

  • Manage and mentor the sales team, building a culture of success and effective sales practices.
  • Assess market conditions and lead efforts to grow revenue from new and existing customers while responding to nearby competition.
  • Coordinate with the General Manager, Revenue Management, Regional Sales staff, and hotel operational leaders to align plans and maintain open communication.
  • Execute the sales process to contract group business and secure corporate negotiated-rate accounts.
  • Champion and execute the hotel’s overall business plan.
  • Understand the hotel’s competitive set and make recommendations to Field Sales staff and the General Manager.
  • Ensure newly hired and current sales staff understand their mission and have the tools to execute the business plan.
  • Build relationships with hotel ownership and relevant field and corporate staff.
  • Focus on growing total hotel revenue and improving year-over-year RevPAR Index.
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