Area Catering Sales Manager

Loews Hotels & Co•Orlando, FL

4d•Onsite

About The Position

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture. We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. Join the ‘ohana’ at our island paradise that celebrates the Golden Age of Travel, and the adventures of island-hopping through the South Pacific.

Requirements

Minimum of eight-year progressive Catering, Meeting and Event Management experience in a full-service hotel environment with proven results, preferred.
Knowledge of hotel operational departments.
Proficient Microsoft Office Suite.
Ability to stand, sit, walk, reach, and lift/pull/push 35 plus pounds regularly throughout the shift.

Nice To Haves

Preferred Bachelor’s Degree in Meetings & Events or other relevant fields of study, preferred.
Delphi and Social-Tables experience, preferred.
Proficiency with MS Word, Excel and PowerPoint, Preferred proficiency in FDC.

Responsibilities

Respond promptly to incoming leads and actively prospect new catering business to drive revenue.
Conduct site visits and presentations to convert opportunities into confirmed bookings.
Plan, coordinate, and service all booked catering events, ensuring seamless execution from start to finish.
Collaborate with the Director of Meetings and Events to implement annual sales strategies, including targeted promotions and sales blitzes.
Partner with Culinary and F&B teams to create customized menus that delight clients.
Manage event documentation, including Banquet Event Orders and resumes, and distribute to all relevant departments for flawless operations.
Schedule and lead pre- and post-convention meetings as needed, reinforcing client confidence and encouraging rebooking.
Solicit client feedback through Meeting Planner Surveys and use insights to enhance future experiences.
Work closely with the Financial Service Center to ensure accurate billing and credit processes.
Participate in departmental and property meetings, contributing ideas and updates to support overall success.
Take on special projects as assigned by the Director of Meetings and Events.
Regular attendance in conformance with standards.
May be required to work varying schedules to reflect business needs.
Required to attend all mandatory training sessions and meetings.
Perform other duties as assigned.