Arcade Associate

Round One Entertainment • Puyallup, WA

2d

About The Position

The Arcade Associate works in a bowling center and arcade, engaging with customers during assigned shifts, maintaining amusement game inventory, and keeping games and counters clean and attractive. The associate responds politely to customer requests and answers phone calls for general inquiries. The role may also involve special projects and other duties assigned by management.

The position requires a high school diploma or GED and at least one to two years of experience in hospitality or retail. Open availability, especially for opening and closing shifts, is preferred. The work environment is typically loud, with high levels of noise, dust, and activity. The role requires frequent mobility, standing and walking for extended periods during busy times, and lifting or moving up to 100 pounds with assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Requirements

• High school diploma or GED is required.
• One to two years of experience in a hospitality or retail environment.
• Ability to bend, stretch, twist, climb, and maintain mobility and flexibility in small spaces.
• Ability to stand and walk for extended periods without breaks during busy times.
• Ability to use hands and fingers to handle and feel, and to reach with hands and arms.
• Ability to lift and/or move up to 100 pounds with assistance.

Nice To Haves

• Open availability, especially for opening and closing shifts, is preferred.
• Interest in video games, bowling, or karaoke.
• Friendly, outgoing manner and enjoyment of working with people.

Responsibilities

• Engage customers during assigned shifts to determine whether their needs are met.
• Maintain inventory levels in amusement games.
• Keep games and counters clean and visually attractive to customers.
• Respond to customer requests promptly and politely with a friendly demeanor.
• Answer phone calls for general inquiries.
• Perform special projects and other miscellaneous duties as assigned by management.
• Conduct alcohol and age-restriction control according to company policies.
• Conduct lost-and-found procedures according to company policies.
• Seek improvements to make department work processes more efficient or less expensive.
• Comply with and maintain the confidentiality of company policies and procedures.
• Maintain a clean and safe working area.

Benefits

• One hour per week to play non-prize arcade games.
• 90 minutes of bowling per week, including shoes.
• One hour of karaoke or billiards per week.
• 50% discount on food items per working shift.
• One complimentary beverage per working shift.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED