Arcade (Amusement) Associate

Round One Entertainment•Las Vegas, NV

About The Position

The Arcade (Amusement) Associate works in a bowling center and arcade, engaging with customers during assigned shifts, responding to requests politely, answering general inquiry calls, and helping ensure games and counters are clean and attractive. The associate maintains amusement-game inventory and performs additional projects and miscellaneous duties assigned by management. The role also includes following company procedures for alcohol and age restrictions, lost and found, confidentiality, and workplace safety. The position requires a high school diploma or GED and one to two years of hospitality or retail experience. Weekend and closing-shift availability is preferred. The work environment is typically loud, with high levels of noise, dust, and activity. Physical duties include frequent movement and extended standing and walking, as well as lifting or moving up to 100 pounds with assistance.

Requirements

  • High school diploma or GED.
  • One to two years of experience in a hospitality or retail environment.
  • Ability to bend, stretch, twist, climb, and maintain mobility and flexibility in small spaces.
  • Ability to stand and walk for extended periods without breaks during busy times.
  • Ability to use hands and fingers to handle and feel, and to reach with hands and arms.
  • Ability to lift and/or move up to 100 pounds with assistance.

Nice To Haves

  • Availability to work weekends and closing shifts.
  • Interest in video games, bowling, or karaoke; friendly and outgoing manner.

Responsibilities

  • Engage customers during assigned shifts to determine whether their needs are met.
  • Maintain inventory levels in amusement games.
  • Keep games and counters clean and visibly attractive to customers.
  • Respond to customer requests responsively and politely with a friendly demeanor.
  • Answer phone calls for general inquiries.
  • Perform special projects and other miscellaneous duties as assigned by management.
  • Conduct alcohol and age-restriction control according to company policies.
  • Conduct lost and found procedures according to company policies.
  • Seek improvements or more efficient and less expensive methods for department work processes.
  • Maintain confidentiality of company policies and procedures.
  • Maintain a clean and safe working area.

Benefits

  • One hour per week to play non-prize arcade games.
  • 90 minutes of bowling per week, including shoes.
  • One hour of karaoke or billiards per week.
  • 50% discount on food items per working shift.
  • One complimentary beverage per working shift.
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