Amusement Manager
About The Position
The Amusement Manager is a technical expert responsible for keeping games in ideal playing condition. This role provides leadership to Game Technicians while positively impacting the business and delivering excellent guest service. The ideal candidate thrives in a fast-paced, multi-faceted restaurant/entertainment environment, possesses the ability to diagnose and repair amusement arcade and virtual reality games, and has a friendly, engaging management style. The role requires the ability to handle high-volume days, significant walking, and an average of 50-hour work weeks. Effective communication skills that inspire fun are essential, as is a drive for instant satisfaction through improving guest experiences and elevating team performance.
Requirements
- 21+ years of age
- 3+ years of relevant experience in a similar environment diagnosing and fixing arcade games and technical equipment
- Ability to lead a team to create a memorable guest experience
- Not afraid to work in a fast-paced, noisy environment with distracting conditions
- Ability to communicate effectively, both orally and in writing, regarding all job responsibilities
- Strong business acumen
- The ability to work weekends, nights, and holidays
Nice To Haves
- Love working in a fast-paced, multi-faceted Restaurant/Entertainment scene
- Friendly, engaging management style that guests and employees would enjoy
- Ability to handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
- Ability to communicate with team members and guests in a way that inspires FUN!
- Thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance
Responsibilities
- Lead a team of Techs, responsible for hiring, training, developing, and retaining the best team possible.
- Create a well-maintained, safe, secure, and sanitary environment for all guests and staff.
- Keep arcade equipment maintained and in proper working order.
- Adhere to all outlined preventative maintenance programs.
- Monitor and perform daily store maintenance as instructed.
- Strive for 100% game playability and repair games on the fly.
Benefits
- Competitive salary
- Quarterly bonus program
- Health, Dental, Vision, Long & Short-term Disability
- Employee Assistance Program
- Buster’s Legacy Fund (Supports team members during difficult times)
- 401K matching plan
- FREE food
- FREE gameplay
- FUN work environment
- Grow your career!
- Two FUN Brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
