Arcade (Amusement) Associate

Round One Entertainment • Oklahoma City, OK

8h

About The Position

The Arcade (Amusement) Associate works in a bowling center and arcade, engaging with customers during assigned shifts and helping ensure their needs are met. The role includes maintaining amusement-game inventory, keeping games and counters clean and attractive, responding politely to customer requests, and answering general inquiry calls. The associate may also perform special projects and other duties assigned by management.

Additional duties include following company policies for alcohol and age-restriction controls and lost-and-found procedures, seeking more efficient department processes, maintaining confidentiality, and keeping the work area clean and safe. The position requires a high school diploma or GED and one to two years of hospitality or retail experience. Weekend and closing-shift availability is preferred.

The work takes place in a bowling center and arcade with high levels of noise, dust, and activity; noise is usually loud. Physical duties include bending, stretching, twisting, climbing, moving in small spaces, standing and walking for extended periods during busy times, handling and reaching, and lifting or moving up to 100 pounds with assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The job description and its listed duties may change at the company’s discretion.

Requirements

• High school diploma or GED.
• One to two years of experience in a hospitality or retail environment.

Nice To Haves

• Availability for weekends and closing shifts is preferred.

Responsibilities

• Engage customers during assigned shifts to determine whether their needs are met.
• Maintain inventory levels in amusement games.
• Keep games and counters clean and visibly attractive to customers.
• Respond to customer requests responsively, politely, and with a friendly demeanor.
• Answer phone calls for general inquiries.
• Perform special projects and other miscellaneous duties as assigned by management.
• Conduct alcohol and age-restriction controls according to company policies.
• Follow company lost-and-found procedures.
• Seek more efficient and less expensive ways to improve department work processes.
• Comply with and maintain confidentiality of company policies and procedures.
• Maintain a clean and safe working area.

Benefits

• One hour per week to play non-prize arcade games.
• 90 minutes of bowling per week, including shoes.
• One hour of karaoke or billiards per week.
• 50% discount on food items per working shift.
• One complimentary beverage per working shift.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED