Arcade Mechanic Associate

Round One Entertainment•Vancouver, WA

About The Position

Round One Entertainment is hiring a part-time, non-exempt Mechanic/Technician responsible for operating, overseeing, maintaining, and repairing amusement arcade and/or bowling machines. The role responds to customer reports of machine malfunctions, identifies root causes, and assists the Facility Manager with installation, maintenance, and repairs involving mechanical and circuitry issues. The technician should be able to recognize common problems with components such as controls and audio systems. The position also includes general maintenance and repair tasks, keeping the workshop clean and organized, following up on assigned work, and maintaining a clean and safe work area. The employee is expected to communicate effectively with employees and outside contacts, uphold ethical standards and company confidentiality, and report irregular issues to upper management. Other duties may be assigned. The work takes place in a bowling center or arcade, where noise, dust, and activity are common and noise levels are usually loud. Duties require mobility and flexibility in small spaces, standing and walking for extended periods during busy times, and lifting or moving up to 100 pounds with assistance. The role requires availability for varying shifts, weekends, holidays, and overtime as business needs require.

Requirements

  • Completed high school diploma or GED.
  • Strong customer service and interpersonal skills, including high integrity and respect for everyone.
  • Solid communication skills.
  • Strong critical and analytical thinking skills.
  • Appreciation for diversity, including differences in thought, ethnicity, and gender.
  • Ability to work varying shifts, weekends, and holidays, and overtime to support business needs.
  • Ability to bend, stretch, twist, climb, and move flexibly in small spaces.
  • Ability to stand and walk for extended periods without breaks during busy times.
  • Ability to use hands and fingers to handle and feel, and to reach with hands and arms.
  • Ability to lift and/or move up to 100 pounds with assistance.

Nice To Haves

  • Two years of related experience, or an equivalent combination of education and experience, is preferred.
  • Open availability, especially nights and weekends, is preferred.

Responsibilities

  • Respond to customer complaints about machine malfunctions and analyze mechanisms to identify the root cause.
  • Assist the Facility Manager with installation, maintenance, and repair of mechanical and circuitry issues in arcade games and/or bowling machines.
  • Identify common problems with components such as controls and audio systems.
  • Perform maintenance and repair tasks.
  • Keep the workshop clean and organized.
  • Follow up to complete assigned work.
  • Maintain a clean and safe working area.
  • Report irregular issues and problems to upper management.
  • Maintain good communication with employees and outside contacts.
  • Comply with company policies and procedures and maintain their confidentiality.
  • Perform other duties as assigned.

Benefits

  • One hour of non-prize arcade game play per week.
  • 90 minutes of bowling per week, including shoes.
  • One hour of karaoke or billiards per week.
  • 50% discount on food items per working shift.
  • One free beverage per working shift.
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