Arcade Mechanic Associate

Round One Entertainment•Las Vegas, NV

About The Position

Round One Entertainment is hiring a part-time, non-exempt Mechanic/Technician responsible for the operation, maintenance, and repair of amusement arcade and/or bowling machines. The role includes responding to customer reports of malfunctioning machines, diagnosing problems, and assisting the Facility Manager with installation, maintenance, and repairs involving mechanical and circuitry issues. The Technician also performs general maintenance and repair tasks, keeps the workshop clean and organized, and supports business needs through varying shifts, weekends, holidays, and overtime. Other duties may be assigned. The position requires a high school diploma or GED. Related experience is preferred. The work takes place in a bowling center/arcade environment that is typically loud and may involve high levels of noise, dust, and activity. Physical requirements include frequent bending, stretching, twisting, climbing, and mobility in small spaces; standing and walking for extended periods during busy times; handling, feeling, and reaching with the hands and arms; and lifting or moving up to 100 pounds with assistance.

Requirements

  • Completed high school diploma or GED.
  • Strong customer-service and interpersonal skills, including high integrity and respect for everyone.
  • Solid communication skills.
  • Strong critical and analytical thinking skills.
  • Appreciation for diversity, including differences in thought, ethnicity, and gender.
  • Ability to work varying shifts, weekends, holidays, and overtime as needed.
  • Ability to bend, stretch, twist, climb, and move flexibly in small spaces; stand and walk for extended periods during busy times; use hands and fingers to handle and feel; and reach with hands and arms.
  • Ability to lift and/or move up to 100 pounds with assistance.

Nice To Haves

  • Two years of related experience, or an equivalent combination of education and experience, is preferred.
  • Open availability, especially nights and weekends, is preferred.

Responsibilities

  • Respond to customer complaints about machine malfunctions and analyze mechanisms to identify the root cause.
  • Assist the Facility Manager with installation, maintenance, and repair of mechanical and circuitry issues in arcade games and/or bowling machines.
  • Identify common problems with components such as controls and audio systems.
  • Perform maintenance and repair tasks.
  • Keep the workshop clean and organized.
  • Work varying shifts, weekends, holidays, and overtime as needed to support business needs.
  • Follow up to complete assigned work.
  • Maintain high ethical standards and good communication with employees and outside contacts.
  • Report irregular issues and problems to upper management.
  • Comply with and maintain the confidentiality of company policies and procedures.
  • Maintain a clean and safe working area.

Benefits

  • One hour of non-prize arcade game play per week.
  • 90 minutes of bowling per week, including shoes.
  • One hour of karaoke or billiards per week.
  • 50% discount on food items per working shift.
  • One free beverage per working shift.
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