AR Collections Specialist

LED FastStart•Hammond, LA

7d•Onsite

About The Position

The AR Collections Specialist is a high-impact operational role within S&W Foods’ finance function, responsible for the daily accounts receivable cash reconciliation lifecycle. The position manages customer payments and transaction records to maintain an accurate, current ledger and supports liquidity management, collections, credit risk controls, and revenue protection. The specialist also collaborates with internal teams to resolve account discrepancies and trains to serve as a strategic backup for the Credit Manager. The role is full-time and office-based, Monday through Friday. It involves prolonged periods of sitting at a desk and working on a computer, and may require lifting up to 15 pounds.

Requirements

High school diploma or equivalent.
At least two years of direct experience in transactional accounting or accounts receivable.
High proficiency with Microsoft Office Suite, especially Excel, accounting or ERP software, and standard data-entry tools, including 10-key calculators.
Strong organizational skills and attention to data integrity.
Ability to work independently and collaboratively in a fast-paced environment and anticipate changing business needs.
Strong analytical and problem-solving skills, including the ability to investigate financial discrepancies.
Exceptional verbal and written communication skills, with diplomacy for sensitive collections and credit discussions.
Ability to sit for prolonged periods, work at a computer, and lift up to 15 pounds at times.

Responsibilities

Prepare, verify, post, and record complex customer payments and cash receipts daily.
Manage the daily cash box and make check and cash bank deposits, ensuring physical cash and digital balances align.
Monitor the aging ledger, make collection calls, and pursue overdue payments from delinquent account holders.
Review and make decisions on credit hold accounts daily before cutoff times, working with the Credit Manager to protect cash flow.
Investigate customer account variances and past-due amounts and coordinate resolution with internal stakeholders.
Create, audit, and submit customer invoices in accordance with internal compliance requirements.
Prepare accounts receivable health and status reports when requested by leadership.
Communicate ledger and customer changes to relevant operations staff.
Train to serve as a strategic backup for the Credit Manager.