AR Analyst - Collections & Cash Application

Celsius • Boca Raton, FL

7d • Onsite

About The Position

The AR Analyst – Collections & Cash Application is responsible for reducing aged receivables, improving cash flow, and maintaining customer relationships across a complex, high-volume portfolio. The role covers collections, cash application, and dispute resolution, with success measured by accurate and timely cash posting, reduced delinquency, secured payment commitments, and prompt, professional dispute resolution. The analyst communicates daily with contacts at major national retail and distributor accounts and may grow into broader responsibilities within the Accounts Receivable department and Finance organization. The position is full-time and based in-office at CELSIUS Headquarters in Boca Raton, Florida. It has no people-management responsibilities.

Requirements

• 0–5 years of relevant accounts receivable, collections, or cash application experience; recent graduates with strong accounting coursework are encouraged to apply.
• An associate’s or bachelor’s degree in Accounting, Finance, Business, or a related field, or equivalent professional experience.
• Advanced proficiency in Microsoft Excel, including pivot tables and VLOOKUPs.
• Experience with ERP or accounting systems.
• Exceptional written and verbal communication skills, including the ability to handle high-stakes conversations with major retail and distributor accounts professionally and persuasively.
• Confident, professional phone presence and comfort initiating and driving difficult collection conversations.
• Ability to independently manage large portfolios of high-dollar balances.
• Strong organizational skills and attention to detail.
• Intermediate to advanced Office 365 skills, including Excel, Outlook, Word, and Teams.

Nice To Haves

• Experience with Microsoft Dynamics GP (Great Plains) or SAP.
• Experience with cash application, payment posting, and unapplied cash resolution.
• Familiarity with customer deduction portals such as Walmart Retail Link and Amazon Vendor Central.
• CPG, beverage, or retail/distributor channel experience.
• Knowledge of EDI transaction sets and trade promotion deduction practices.
• Familiarity with root cause analysis and continuous process improvement methodologies.

Responsibilities

• Own and manage a large portfolio of high-dollar customer accounts, prioritizing collection efforts through aging analysis and risk tiering.
• Proactively contact retail and distributor accounts by phone and email to secure payment commitments and resolve past-due balances.
• Monitor and reduce Days Sales Outstanding (DSO) through consistent follow-through and escalation protocols.
• Identify at-risk accounts and escalate them to management with documented recommendations.
• Post daily cash receipts accurately and promptly, including checks, ACH, wire transfers, and retailer portal payments.
• Research and resolve unapplied cash, short payments, and payment discrepancies in coordination with customers and internal teams.
• Process and apply deduction amounts, credit memos, and write-offs within established approval thresholds.
• Reconcile cash receipts to bank deposits and match payments to open invoices in the ERP system.
• Support month-end close activities, including AR sub-ledger reconciliation and cash receipt reporting.
• Investigate, validate, and resolve chargebacks and trade deductions with Sales, Trade Finance, and Customer Service teams.
• Submit and track disputes through customer portals, including Walmart Retail Link, Amazon Vendor Central, and Target Partners Online, to recover invalid deductions.
• Manage EDI-driven discrepancies and work with IT and operations to resolve systemic root causes.
• Partner with Sales, Trade Marketing, and Supply Chain to address deduction drivers and improve accuracy.
• Collaborate with the Credit team to assess customer risk and inform credit limit decisions based on payment history.
• Serve as an informal resource to peers on complex account-resolution questions.
• Participate in cross-functional initiatives to improve end-to-end AR processes.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Long- and short-term disability.
• Life insurance.
• 10 vacation days per year, subject to accrual policy.
• 11 company-paid holidays.
• 401(k) with company match.
• Identity theft and legal services.
• Position may be eligible for bonuses and Restricted Stock Units, subject to company plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree