AR Billing Coordinator

AccorHotel • Dallas, TX

1d

About The Position

The AR Billing Coordinator prepares and distributes invoices for group, corporate, travel agent, and direct-bill accounts. The role reviews billing instructions and ensures invoices are routed correctly before guest departure, applies payments, maintains customer account records, and reconciles city ledger and accounts receivable balances. It monitors aging reports and conducts collection efforts, resolves billing discrepancies, refund requests, and chargebacks with management approval, and supports month-end close and account reconciliations.

The coordinator works with Sales and Front Office on billing arrangements, prepares recurring accounts receivable reports and analysis, maintains billing files, reviews supporting documentation, verifies tax treatment, investigates outstanding balances, responds to guest and client inquiries, and processes account adjustments. The role ensures compliance with hotel policies and accounting standards; prepares supporting schedules, assists with journal entries as assigned, and provides documentation for management review and audits. Additional duties may be assigned.

Requirements

• Minimum two years of hotel accounting, billing, or accounts receivable experience.
• Mandatory OPERA Cloud Cashiering user experience.
• Strong Excel skills.
• Strong organizational abilities, communication skills, and customer service focus.
• Ability to analyze data, manage multiple deadlines, and interact professionally with guests and clients.
• Must be legally eligible to work in the United States.

Nice To Haves

• Hospitality accounting experience preferred.

Responsibilities

• Prepare and distribute group, corporate, travel agent, and direct-bill invoices.
• Review billing instructions and ensure proper routing before guest departure.
• Apply payments and maintain customer account records.
• Reconcile city ledger and accounts receivable balances.
• Monitor aging reports and conduct collection efforts.
• Resolve billing discrepancies, refund requests, and chargebacks with appropriate management approval.
• Support month-end close and account reconciliations.
• Coordinate with Sales and Front Office regarding billing arrangements.
• Prepare recurring accounts receivable reports and analysis.
• Maintain billing files, review supporting documentation, verify tax treatment, and investigate outstanding balances.
• Respond to guest and client inquiries and process account adjustments.
• Ensure compliance with hotel policies and accounting standards.
• Complete accounts receivable reconciliations and verify aging balances.
• Prepare supporting schedules, assist with journal entries as assigned, and provide documentation required for management review and audits.
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed