AR Auditor

A. Duie Pyle, Inc.•West Goshen Township, PA

About The Position

A. Duie Pyle is a family-owned transportation and distribution business established in 1924, providing integrated supply chain solutions throughout the Northeast. The AR Auditor handles daily reports to credit-qualify customers, confirm billing information, and ensure invoicing accuracy. The role also provides collection and administrative support to the Accounts Receivable team. The listed responsibilities are not comprehensive; applicants may contact Human Resources for the full job description.

Requirements

High school diploma or equivalent.
3–5 years of experience in billing, collections, or customer service.
Proficiency in Direct Bill and Freight Payment collections to understand customer billing requirements.
Strong analytical and time-management skills.
Professional written and verbal communication skills.
Knowledge of Microsoft Office, especially Outlook, Excel, and Word.
Ability to multitask and prioritize in a fast-paced environment with strong attention to detail.

Responsibilities

Review daily shipments that do not meet approved credit criteria, identify accounts that should be linked to valid accounts, and update shipment records and the customer masterfile to prevent recurrence.
Distribute the Driver Collect report to the team after completing the audit.
Arrange advance payment for customers who do not meet credit criteria.
Advise the assigned AR Representative about bad-credit shipments.
Contact customers to obtain correct billing instructions and verify shipment terms.
Evaluate the creditworthiness of new and existing accounts using payment trends, credit reports, credit references, and internet research; update customer masterfile credit information and document notes in the system.
Communicate with the appropriate Partner Carrier when an interline billing discrepancy exists.
Follow up as needed to resolve discrepancies.
Update the customer masterfile with bill-to account loading information provided by Sales, Pricing, customers, and AR representatives.
Work with AR and Billing Leadership to set up customer-specific audits.
Scan pertinent billing information into AR files.
Monitor incoming correspondence from internal and external customers, handling it or directing it to the appropriate team or AR team member.
Work with multiple internal teams to research and resolve customer issues.
Assist AR Leadership with reporting, projects, and process improvement initiatives.
Perform additional responsibilities as assigned.